Business Office Manager

7 months ago

Edmonton, Canada Park Place Seniors Living Full time

**JOB SUMMARY**:
The Business Office Manager (Human Resources Generalist) is responsible for leading and coordinating the business office and human resources functions for Villa Marguerite, Sprucewood Place and Benevolence Care Centre, including labour relations, recruitment, onboarding, scheduling, payroll data entry, benefits, WCB, and finances.

The Business Office Manager (Human Resources Generalist) works closely with the Site Leaders and department managers in each of the homes to achieve goals aligned with the Operational Plan.

The Business Office Manager (Human Resources Generalist) liaises and works with corporate office leaders to integrate corporate policies and procedures into the site level supporting the flow of information into Corporate Office departments for final processing. This position works with the Director of Labour Relations to ensure processes pertaining to the collective agreement are adhered to.

The two Business Office Coordinators and Scheduler report to this position.
- ** This is a Temporary Full-Time Position**:

- ** Monday to Fridays (In-person)**:

- ** Salary: $60,000.00-$63,000.00 per year**

**QUALIFICATIONS**:

- Bachelor's degree in business with experience in Labour relations or related discipline
- Two years of experience in an HR generalist capacity or significant experience working with a Collective Agreement.
- Experience with Finance considered an asset, but not required.
- Proficient in Microsoft Office
- Strong working knowledge of human resources policies and best practices
- Excellent communication skills (verbal, written, and presentation)
- Excellent organizational skills and high attention to detail
- Satisfactory proof of vaccinations, including COVID-19 and influenza vaccinations.
- Clear criminal record security clearance with Vulnerable Sector included (no more than 6 months old

**TYPICAL DUTIES AND RESPONSIBILITIES**:

- Manages and/or oversees the recruitment, selection, orientation, and scheduling with Managers. Informs corporate payroll of changes.
- Provides support to Managers for performance management and liaises with the Director of Labour Relations.
- Participates in the grievance process, including doing investigations, advising managers, responding to grievances, and liaising with union representatives. Consults with Director of Labour Relations as needed.
- Participates in the collective bargaining process as needed along with the Site Leaders and Director of Labour Relations.
- Coordinates the WCB claims management with WCB and supports Managers to create modified work programs.
- Oversees and completes payroll time attendance and reviews and submits to corporate office for final payroll processing. Responds to staff payroll concerns and corrections.
- Oversees and ensures benefit enrollments completed as per PPSL provider and collective agreement.
- Participates in the Health and Safety Committee and supports a healthy workplace.
- Oversees resident trust accounts, including setup, deposits and withdrawals, deposit statements, monthly invoices, posting charges, and upon closure ensuring all final transactions are entered and completed.
- Reviews monthly the accounts receivable report with Site Leader/Social Work and follows up on any outstanding balances.
- Ensures all move-ins and discharges are submitted to Head Office on a timely basis
- Maintains internal records and prepares internal reports as required.
- Plans, directs, and manages the administration of the Business Office Coordinators and Scheduler. Hires, orientates, performance manage, and terminate staff as required.
- Works within the Collective Agreements, Park Place Polices, applicable standards and legislation.
- Liaises with Head Office for all required reporting on a timely basis.

**Other Duties**:

- Participates in a variety of meetings, including management, planning, and accreditation.
- Performs other related duties as required.

**SKILLS AND ABILITIES**:

- Ability to communicate fluently in English, both verbally and in writing.
- Demonstrated organizational, interpersonal, problem-solving and conflict resolution skills.
- Proven ability to establish and maintain relationships with staff, unions, and external stakeholders.
- Supervisory skills.
- Physical ability to carry out the duties of the position.
- Must be able to work in many varied stressful situations.
- Must be able to work independently and as part of a team.

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