Disability Management Advisor

6 months ago

Kitchener, Canada Region of Waterloo Full time

**Job Req ID**:900**Department**:Wellbeing and Occupational Health and SafetyDisability Management Advisor (Workplace Safety and Insurance Board)

**Job Number**:900**Job Type**: Full-Time
- **Temp Contract Length**:
**Location**: 150 Frederick St - Regional Admin Headquarters
- **Job Category**: Administration
- **Number of Positions**:1
- **Department**: Wellbeing and Occupational Health and Safety
- **Division**: Human Resources and Citizen Service
- **Hours of Work**: 35
- **Union**: Management/Management Support
- **Grade**: Management/Management Support Grade 05
- **Salary Range**: $43.98 - $54.97 per hour**Our Story**:

- Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.- This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.The Role

Acts as the primary interface between the Workplace Safety and Insurance Board (WSIB) and the Region of Waterloo in the management of occupational claims. Ensures legislative compliance under the Workplace Safety and Insurance Act (WSIA), and consistent, effective, timely claims management.
- Administers and coordinates the Region’s WSIB claims management program and practices, including both absence and work accommodation case management.
- Duties/Responsibilities
- Conducts timely review of employee incident reports (medical aid and lost time) to compile and complete accurate, time-sensitive information for the completion of WSIB forms.
- Uses Parklane systems to research information and file appropriate WSIB claim forms inclusive of claim objections.
- Liaises with WSIB representatives to manage claims, including negotiating return-to-work plans, initiating objection process, and coordinating return-to-work meetings.
- Gathers any required additional information for WSIB appeals and assists the Region’s legal counsel with the preparation of files for appeals. Attends WSIB-level appeals.
- Provides advice and direction in all matters related to WSIB claims management and compliance with the WSIB Act.
- Collects and reviews medical information to determine medical fitness for work and identify restrictions and limitations. Liaises with treatment providers and physicians where necessary to clarify employees’ ability to engage in work duties.
- Develops individualized return to work/accommodation plans for employees (including documentation) to ensure timely, safe reintegration into the workplace.
- Coordinates return-to-work meetings with parties including employees, management, union representation, and internal/external stakeholders, per collective agreements, policies, and procedures.
- Communicates and collaborates with Disability Management Team members, Payroll staff, and operating managers to compile the information required for WSIB forms.
- Critically analyzes/evaluates reports of injury to assess work-relatedness in the context of WSIB policy.
- Monitors WSIB cost statements and follows up with WSIB as necessary.
- Maintains physical and electronic WSIB files, including data entry, of all WSIB correspondence into Parklane.
- Tracks all WSIB claim activities using Parklane, including preparing reports and statistics.
- Participates in regular meetings with the Disability Management Team to coordinate WSIB return-to-work processes for timely, safe return-to-work plans for injured/ill employees, including permanent accommodations.
- Operates within the parameters of legislation, collective agreements, external and internal policies and procedures, and provides advice to internal HR partners, management, employees, and union representatives regarding WSIB claims management, return to work, and accommodation.
- Maintains detailed notes and documentation of communication and actions taken on claims using electronic management systems (i.e., Parklane).
- Collaborates and provides input on new/revised program policies, procedures, and tools as it relates to WSIB claims management accommodation.
- Performs related duties as required.
- Knowledge, Skills, and Abilities
- Knowledge and skills are normally acquired through an undergraduate degree in health sciences (including but not limited to occupational therapy, human kinetics, kinesiology, physiotherapy, designation as a Registered Nurse), plus directly related vocational rehabilitation counselling experience in a unionized environment and WSIB claims management experience, including statistical analysis.
- Must have certification from WSIB in claims adjud

  • Disability Management Advisor

    4 months ago

    Kitchener, Canada Region of Waterloo Full time

    Disability Management Advisor **About Us!** The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we focus on equity, inclusion, and...

  • Disability Management Advisor

    1 month ago

    Kitchener, Canada Region of Waterloo Full time

    Disability Management Advisor **Job Number**:1934 **Job Type**: Full-Time **Temp Contract Length**: **Location**: 150 Frederick St - Regional Admin Headquarters **Job Category**: Human Resources **Number of Positions**:1 **Department**: Abilities Management and Employee Health Services **Division**: Human Resources **Hours of Work**: 35 **Union**:...

  • Service Advisor

    8 months ago

    Kitchener, Canada GFL Environmental Inc. Full time

    GFL Environmental is looking for a full-time Service Advisor to help support our operations in Ayr, ON. The Service Advisor is responsible for providing support to drivers and the mechanics and coordinating equipment repairs based on operational needs. The Service Advisor is also responsible for providing administrative support for the maintenance...

  • Service Advisor

    6 months ago

    Kitchener, Canada Beverly Tire & Auto Full time

    We are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...

  • Service Advisor

    6 months ago

    Kitchener, Canada Beverly Tire & Auto Full time

    We are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...

  • Disability Management Assistant

    6 months ago

    Kitchener, Canada Grand River Hospital Full time

    **POSITION VACANCY**: Employee Health and Wellness **POSITION**: Full Time Disability Management Assistant **HOURS OF WORK**: Monday to Friday 8:30 am-4:30 pm **Summary**: **Responsibilities**: - Support the Occupational Health, Disability Support team with administration of the Hospital of Ontario Disability Insurance Plan (H.O.O.D.I.P.) and Workplace...

  • Financial Advisor

    2 months ago

    Kitchener, Canada MD Financial Management Full time

    Requisition ID: 208994 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Financial Consultant you will contribute to the overall success of MD Wealth in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and...

  • Financial Advisor

    4 weeks ago

    Kitchener, Canada MD Financial Management Full time

    Requisition ID: 208994 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Financial Consultant you will contribute to the overall success of MD Wealth in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and...

  • Service Advisor

    6 months ago

    Kitchener, Canada Altruck International Truck Centres Full time

    **Are you a customer focused individual with experience in the Medium/Heavy Duty truck, Automotive or Construction industry?** **If so, we have an exciting career opportunity for you!** Altruck International Truck Centres is currently seeking a **Service Advisor** for its **Kitchener** location. **Summary** As a Service Advisor, you will be responsible for...

  • Parts Advisor

    6 months ago

    Kitchener, Canada Tesla Full time

    **What to Expect** At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy. As a Parts Advisor, you will provide critical parts support to the Service Center; liaise with other departments, as well as...

  • Toyota Service Advisor

    3 months ago

    Kitchener, Canada Heffner Toyota Ltd Full time

    Are you ready to **EXCEL** in the ever growing automotive industry. - If you don’t know _**ASK**_. We are all here in expectation of a clean respectable working environment. The only way to achieve this is with _**YOU!**_ Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff...

  • Tesla Advisor

    1 week ago

    Kitchener, Canada Tesla Full time

    What to ExpectAs a Seasonal Tesla Advisor, you will collaborate closely with our Sales & Delivery team to achieve outstanding end-of-quarter delivery results. We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to...

  • Lexus Service Advisor

    6 months ago

    Kitchener, Canada Heffner Toyota Ltd Full time

    Are you ready to **EXCEL** in the ever growing automotive industry. - If you don’t know **ASK**. We are all here in expectation of a clean respectable working environment. The only way to achieve this is with **YOU!**_ Customer service is paramount; we believe firmly in “it might not be your fault but it is your problem” and we want all our staff to...

  • Waste Processing Technician II

    2 days ago

    Kitchener, Canada Disability Solutions Full time

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Patient Relations Advisor

    2 months ago

    Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Chemist

    2 days ago

    Kitchener, Canada Disability Solutions Full time

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Equipment Operator/Maintenance Mechanic

    2 days ago

    Kitchener, Canada Disability Solutions Full time

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Afternoon Parts Advisor

    6 months ago

    Kitchener, Canada Altruck International Truck Centres Full time

    **Do you have heavy duty truck parts and equipment experience?** **If so, we have an exciting career opportunity for you!** Altruck International Truck Centres is currently seeking a **Heavy Duty Parts Advisor** for its **Kitchener **location. The hours of this position are **Monday - Friday, 1:00 pm - 9:00 am.** **Summary** As a Heavy Duty Truck Parts...

  • Life & Health Insurance Advisor- Experienced

    6 months ago

    Kitchener, Canada Desjardins Financial Security Independent Network - Southwestern Ontario Full time

    **Insurance Broker/Advisor**: **BECOME A PART OF OUR SUCCESS STORY.** Are you currently a **_Financial Services Professional/Insurance Advisor/Broker_**? Do you want to take your career to the next level? At **Desjardins Financial Security Independent Network (DFSIN)**, due to our exceptional growth we are looking for highly motivated individuals to join...

  • Service Advisor

    6 months ago

    Kitchener, Canada AutoIQ Full time

    Ed Learn Ford is a proud member of the AutoIQ Dealership Network that consists of 16 physical dealerships throughout Central and Southern Ontario representing multiple brands including: Luxury (BMW, Lincoln), Import (Hyundai), & Domestic (Ford, GM, Chrysler) as well as AutoIQ.com, our online retail store.We are ambitious, innovative and forward-thinking...