Service Advisor

7 months ago

Kitchener, Canada GFL Environmental Inc. Full time

GFL Environmental is looking for a full-time Service Advisor to help support our operations in Ayr, ON. The Service Advisor is responsible for providing support to drivers and the mechanics and coordinating equipment repairs based on operational needs. The Service Advisor is also responsible for providing administrative support for the maintenance department. The Service Advisor reports to the Maintenance Manager and works collaboratively with the maintenance team.

**Key Responsibilities**:

- Providing reliable support and assistance to maintenance department at all times.
- Responsible for performing a daily yard check and reporting on yard equipment.
- Creating and assigning repair orders (RO’s) for preventative maintenance, running repairs, third party work, equipment damage and breakdowns.
- Managing DVIR process in an accurate and timely manner by collecting pertinent information on major and minor defects, communicating required repairs to maintenance staff and providing final confirmation of repairs to drivers.
- Creating reports from internal data related to running repairs, units out for repair, outstanding DVIR defects and monthly reconciliation of accruals.
- Responsible for managing driver repair requests by communicating with drivers, reviewing requests with appropriate personnel, scheduling repairs and filing relevant documentation.
- Supporting mechanics by keeping them organized, problem solving any issues that may arise, ensuring priorities are established and agreed upon with Dispatch.
- Responsible for creating the service schedule for maintaining preventative maintenance compliance.
- Other responsibilities include but are not limited to; working closely with shop supervisors and lead hands, shuttling mechanics, scanning and filing as needed.
- Taking direction from and working collaboratively with management to successfully complete tasks.
- Other duties that may be assigned from time to time.

**Knowledge, Skills, Competencies**:

- GED (High School) diploma. Post-secondary courses or diploma would be considered an asset.
- Valid license or reliable transportation to and from work.
- Experience with Microsoft Office Programs (Excel, Word, Outlook).
- Experience with TMT and Peoplenet software will be viewed with priority.
- Ability to perform tasks requiring cooperation and instruction.
- Proven ability to multi-task and prioritize tasks.
- Strong organizational skills.

**GFL Benefits**:

- Health
- Dental
- Vision
- RRSP Matching

GFLTalent
- We thank you for your interest. Only those selected for an interview will be contacted. _
- GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. _GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._

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