French Bilingual First Party Collection Officer
5 months ago
We are currently experiencing rapid growth and development. Our organization is looking for **enthusiastic**, **career-minded individuals** to be part of our recovery team. Your role as a** French Bilingual **First Party Collection Officer **is to contact and secure payment arrangements from delinquent accounts, as well as a close follow-up to complete the assigned workload in a quality manner to meet monthly goals set by management. SinglePoint strives to reward success and dedication to our valued agents
**PERKS**:
- Hourly rate with added performance incentives
- Health and dental benefits
- Monthly contests with cash and prizes awarded
- Flexibility to work remote
- Fun and engaging work culture
- Perkopolis discount program
- Career and leadership development
**WHAT ARE WE LOOKING FOR?**
- **Bilingual in French and English**:
- At least 1-2 years of prior experience in at least one of the following core areas: call centre, customer service, collections, payday or consumer loan industry
- Excellent oral and written communication skills for consistent collection calls
- Good math skills with the ability to perform basic calculations quickly
- Strong organizational and time management skills
- Good understanding of Microsoft Excel and Outlook
- Strong computer operating skills
- Ability to adapt in a fast-paced environment
- Desire to learn and further your career
**RESPONSIBILITIES**:
- Provide excellent service and ensure exceptional execution results in the collection of financial loans
- Conduct collections calls for all past due accounts
- Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/collection customers
- Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers; Assess and mitigate risk by referring accounts for further action
- Document call activity details in Collections system to reflect action taken; Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
- Perform to regulatory standards and best practice on collections
- Achieve individual collection targets, in order to meet Department and Company goals;
- Maintain and submit reports for review by collection management
- Complete other collection responsibilities, as assigned
**SCHEDULE**:
- two late nights: 12:30pm - 9:00pm ET
- Remaining schedule: 9:00am to 5:30pm ET
**COMPENSATION**:
**Join a winning team today**
We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. #2
-
First Party Collection Officer
5 months ago
Toronto, Canada SinglePoint Group International Full timeWe are currently experiencing rapid growth and development. Our organization is looking for **enthusiastic**, **career-minded individuals** to be part of our recovery team. Your role as a **First Party Collection Officer **is to contact and secure payment arrangements from delinquent accounts, as well as a close follow-up to complete assigned workload in a...
-
First Party Collection Officer
5 months ago
Toronto, Canada SinglePoint Group International Full timeWe are currently experiencing rapid growth and development. Our organization is looking for **enthusiastic**, **career-minded individuals** to be part of our recovery team. Your role as a **First Party Collection Officer **is to contact and secure payment arrangements from delinquent accounts, as well as a close follow-up to complete the assigned workload in...
-
Bilingual Collections Specialist, French
3 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the Role:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. This role is responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key Responsibilities:Negotiate payment of debts in accordance with client and company guidelinesReduce aging...
-
Bilingual Collections Specialist, French
2 months ago
Toronto, Canada Financeit Full timeWho we are:Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.We are small enough that you can make an impact...
-
French Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Singlepoint Group International Full time $20Job SummaryWe are seeking a highly skilled and bilingual French Collections Representative to join our team at SinglePoint Group International. As a key member of our collections team, you will be responsible for handling inbound and outbound customer interactions, providing exceptional customer service, and resolving account discrepancies.Key...
-
French Bilingual Collection Representative
4 weeks ago
Toronto, ON, Canada Singlepoint Group International Full time €20The Bilingual Collection Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual Collection Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. At...
-
Resolution Specialist--bilingual
2 weeks ago
Toronto, Canada First National Financial Full timeFirst National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law. We are hiring a Bilingual Resolution Specialist, Residential...
-
Resolution Specialist--bilingual
3 months ago
Toronto, Canada First National Financial Full timeFirst National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law. We are hiring a Bilingual Resolution Specialist, Residential...
-
Bilingual Resolution Specialist
3 months ago
Toronto, Canada First National Financial Full timeFirst National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law. We are hiring a Bilingual Resolution Specialist, Residential...
-
Bilingual (French and English) - Entry Level
5 months ago
Toronto, Canada First National Financial Full timeWorking together to be our best! First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a...
-
Bilingual Collections Specialist
1 month ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
-
Bilingual Collections Specialist
1 month ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
-
Associate, Collections
2 months ago
Toronto, Canada Hyundai Capital Canada Full time**Who We Are**: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and...
-
Bilingual Collections Specialist
3 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout Financeit:We are a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.We are a company where collaboration, inclusivity,...
-
Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
-
Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
-
Bilingual Credit and Collections
7 months ago
Toronto, Canada AppleOne Full timeThis Bilingual Credit And Collections Position Features: • Benefits Company Paid • Hybrid Work Environment • Great Teams Immediate need for Bilingual French/English Credit and Collections Representative who is seeking benefits company paid, hybrid work environment and great teams. Successful candidates will be bilingual in both French/English,...
-
French Bilingual Customer Service and Collection
5 months ago
Greater Toronto Area, Canada Singlepoint Group International Full timeOur Bilingual Customer Service and Collections Officers are responsible, goal-orientated individuals who handle both in-bound and out-bound calls with high customer focus and sensitivity. We have a **full-time opportunity** and the schedule we are currently hiring for is on a rotating shift schedule: **Monday to Friday - 8:30am to...
-
Bilingual Collections Specialist
3 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout Financeit:We are a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.We are a company where collaboration, inclusivity,...
-
Toronto, Canada First National Full timeWorking together to be our best! First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and...