Collection Manager

3 months ago


Toronto, Canada ACTION COLLECTIONS AND RECEIVABLES MANAGEMENT Full time

Third Party Collection Manager/Supervisor

Action Collections and Receivables Management - North York, On

Job Purpose:
To oversee the operations of the collection floor, including but not limited to ensuring targets are set and hit, ensuring compliance with all laws and regulations and corporate standards, policies and procedures.

**Duties**:

- Hiring, training and development of collection staff
- Assisting staff with the collection of their files
- Responsible for disciplinary actions and/or including terminations of employees
- Ensuring that internal company daily, weekly, and monthly collection targets are met
- Ensuring that client daily, weekly and monthly targets are met
- Ensuring that all staff is trained and adhering to all company policies and procedures along with the work plans and directives set by the clients themselves
- All staff is complaint in their collection efforts
- Coordinating with the CEO and Director of Operations to set the collection targets, based on client, company and collection staff ability.
- Coordinating with the Sales Manager to review any new polices set forth by the clients or any new client directives
- File Auditing, Collector Auditing and Call Monitoring
- Coordinating with HR Department regarding any issues, new hires, terminations, etc.
- Ensure that the daily, weekly and monthly targets are hit

Skills/Qualifications:

- Negotiating Skills, Customer Service, Product Knowledge, Multi-Tasking, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information
- Time Management
- Third Party Collection Management experience is a must

**Salary**: $48,000.00-$60,000.00 per year

**Job Type**: Permanent

Pay: $40,000.00-$50,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- Third party collections: 1 year (required)

Work Location: In person


  • Collections Manager

    7 months ago


    Toronto, Canada Spinnaker Resorts, Inc. Full time

    **JOB DESCRIPTION SUMMARY**: This position is responsible for the development and management of the loan and homeowner associates’ collection programs and training/supervision of the Collections team on a day-to-day basis. This position also monitors and directs staff production while ensuring goals are met/exceeded. Ensure that staff collections efforts...

  • Collections Manager

    2 months ago


    Toronto, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as Collections Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for...

  • Manager, Collections

    6 months ago


    Toronto, Canada Toyota North America Full time

    Description Collections Manager About Toyota Financial Services Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with...

  • Manager, Collections

    3 months ago


    Toronto, Canada Fairstone Full time

    Reporting to the Senior Manager, Customer Accounts, the Collections Manager will lead a specialized team of collection agents responsible for providing top quality service to our customers regarding the repayment of their financed auto loans. Responsible for maintaining programs, policies and team productivity to achieve desired KPIs. Additional support...

  • Manager, Collections

    3 months ago


    Toronto, Canada Fairstone Bank Full time

    Reporting to the Senior Manager, Customer Accounts, the Collections Manager will lead a specialized team of collection agents responsible for providing top quality service to our customers regarding the repayment of their financed auto loans. Responsible for maintaining programs, policies and team productivity to achieve desired KPIs. Additional...


  • Toronto, Canada Flexiti Financial Full time

    Flexiti is one of Canada’s fastest growing fintech lenders. We aim to make our customers’ lives more affordable and help our retail partners grow their sales by offering flexible financing options. Through our award-winning omni-channel platform, customers can be approved instantly to shop with their FlexitiCard®, which they can use online or in-store...


  • Toronto, Canada Flexiti Financial Full time

    Flexiti is one of Canada’s fastest growing fintech lenders. We aim to make our customers’ lives more affordable and help our retail partners grow their sales by offering flexible financing options. Through our award-winning omni-channel platform, customers can be approved instantly to shop with their FlexitiCard®, which they can use online or in-store...


  • Toronto, Canada Momentum Financial Services Group_new Full time

    Job DescriptionThe Dialer Manager for Collections is responsible for overseeing and optimizing the dialing and messaging strategies and technologies used in the collections process. This role involves managing the performance of the dialer systems, ensuring compliance with regulations, and collaborating with collections teams to enhance collections rates....

  • Manager, Credit

    7 months ago


    Toronto, Canada Spin Master Ltd Full time

    Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s...


  • Toronto, Ontario, Canada Vaco Full time

    Job OverviewIn this pivotal role as a Collection Operations Manager at Vaco, you will be responsible for overseeing the Order to Cash (O2C) operations, ensuring timely, accurate, and efficient execution of collections, AR, and billing processes. As a seasoned leader, you will oversee and support a team of 4 AR professionals, fostering a collaborative and...


  • Toronto, Ontario, Canada Northwood Collection Full time

    Unlock Your Potential with Northwood CollectionNorthwood Collection, a renowned manufacturer of Quality Wall Art, Mirrors, and Decorative Flooring since 1986, is seeking driven professionals to spearhead our brand's expansion across Canada and the USA.We are looking for talented individuals who can offer a full décor solutions portfolio to the industry....

  • Director, Collections

    6 months ago


    Toronto, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance! By joining Reliance as a Director, Collections, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for...

  • Director, Collections

    6 months ago


    Toronto, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance! By joining Reliance as a Director, Collections, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for...


  • Toronto, Canada Scotiabank Full time

    Requisition ID: 163179 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Job Purpose**: Working within GRM, you will be responsible for driving improvements in collection strategies by leading the production of policies, strategies and data driven analyses that result in actionable insights that...


  • Toronto, Ontario, Canada Momentum Financial Services Group Full time

    Job SummaryThe Senior Collections Operations Manager is responsible for overseeing the optimization of dialing and messaging strategies and technologies used in the collections process. This role involves managing the performance of the dialer systems, ensuring compliance with regulations, and collaborating with collections teams to enhance collections...


  • Old Toronto, Canada University of Toronto Full time

    We are seeking a highly skilled Librarian and Collections Manager to join our team at the University of Toronto. This is a permanent position, offering a salary range of $80,000 - $110,000 per year.The successful candidate will be responsible for managing all operations of the library, including budgeting, public services, research support, and physical...

  • Collection Specialist

    7 months ago


    Toronto, Canada Provincial Smart Home Services Full time

    **Job Title**: Collections Specialist **Reports To**: COO **Company Review**: _Provincial Smart Home Services_ is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. **Job Overview**:_The Collections Specialist _is responsible for...

  • Collections Specialist

    16 hours ago


    Toronto, Canada KORE Full time

    **Are you an Accounting Professional?** If you are experienced in Accounting, then you may be the person our team needs! We are seeking a great team player to join our team as a **Collections Specialist**. KORE is a recognized global leader in IoT solutions and management capabilities, and is consistently recognized as the highest-ranked non-carrier in the...


  • Toronto, Canada Momentum Financial Services Group_new Full time

    Job DescriptionThe Collections Manager for Special Accounts is responsible for overseeing the management of complex collection accounts, including consumer proposals, deceased accounts, and credit counseling cases. This role involves developing and implementing strategies to effectively manage these sensitive accounts, ensuring compliance with applicable...


  • Toronto, Ontario, Canada Momentum Financial Services Group Full time

    Job Summary:As a Senior Collections Operations Manager at Momentum Financial Services Group, you will be responsible for overseeing and optimizing the dialing and messaging strategies and technologies used in the collections process. This role involves managing the performance of the dialer systems, ensuring compliance with regulations, and collaborating...