Case Manager/adjudicator
3 days ago
**Summary
**The successful applicant must be able to demonstrate strength and experience in the following areas**:
- Compassionate and accurate communications with applicants, client members, and staff
- Oversee and execute operations on claims management process
- Intuitiveness related to the adjudication process and policy interpretation
- Knowledge of adjudication principles related to causation
- Utilize case management software to administer cases, record case notes and provide records management of case information
- Clear and effective decision-making skills
- Adaptability in fast-changing environment
**Mandatories**
- Previous experience determining eligibility for complex benefits/services and adjudicating claims, or insurance adjusting involving serious loss and/or complex claims.
- A minimum of two (2) years case/claims management experience **and** a minimum two (2) years adjudication/adjusting experience
- Bilingual (English and French)
- Available for a full-time position at our downtown Ottawa office
**Assets**
- A University degree or related certification
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