13038-systems Application Analyst

2 weeks ago

Vancouver, Canada S.U.C.C.E.S.S. Full time

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

**Employment Type**: Permanent Full-Time

**Reports To**: IT Applications Manager

**Job Summary**:
**Key Duties and Responsibilities**:
**Operational Management**:

- Maintains and updates SharePoint’s site map design, site settings, configurations, content and user accesses
- Designs and develops analytical reports and dashboards to provide critical information for decision making
- Liaises with network administrators and contracted service providers to assist with quality assurance, program logic, and data processing
- Assists with the vendor products and services assessment during the vendor selection process and annual reevaluation
- Assists with the consolidation of the Applications Portfolio
- Develops and communicates training and documentation for end users, holds training clinics as necessary, and other user-related activities

**Strategy & Planning**:

- Assists the Applications Manager in providing and presenting recommendations to various client groups

**Acquisition & Deployment**:

- Researches and makes recommendations on software products and services in support of procurement and development efforts
- Ensures that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
- Liaises with company’s software suppliers for prompt rectification of any problems or emergencies
- Other related duties as assigned by the IT Applications Manager

**Education, Training and Experience**:
**Formal Education & Certification**
- 4-year college diploma or university degree in Business Administration, Computer Science, or Engineering and/or 5 years equivalent work experience
- Microsoft Suite Certifications including SharePoint is an asset

**Knowledge & Experience**
- Direct hands-on SharePoint configuration, administration, design and testing experience
- Expertise with M365 and Power Platform Applications including Teams, OneDrive, SharePoint Document Storage, Power BI (including Dax and M) and experience with Power Automate, Power Apps and Power Pages is an asset
- Knowledge of database design, file management techniques and best practices
- Direct, hands-on experience with automated software management tools
- Strong knowledge of system and software quality assurance best practices and methodologies
- Experience with Power BI and/or similar Business Intelligence tools
- Good understanding of networks and operating systems, protocols, and standards
- Good project management and business analyst skills and/or substantial exposure to project-based work structures
- Excellent understanding of the organization’s goals and objectives
- Knowledge of applicable data privacy practices and laws

**Job Skills and Abilities**:

- Excellent analytical skills and attention to detail
- Ability to use analytics for drawing sound recommendations
- Excellent written and communication skills, including oral presentation skills
- Excellent listening and interpersonal skills and proven ability to work with all levels of management and staff
- Ability to handle sensitive data and analytics in a secure and confidential manner
- Ability to communicate ideas in both technical and user-friendly language
- Strong customer-service and solutions orientated
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to work in a team-oriented, collaborative environment, and across disciplines for a common goal
- Strong project management skills with the ability to manage multiple projects simultaneously

**Additional Information**:

- Criminal record check meeting the job clearance requirement is required
- Occasional evening and weekend work to meet deadlines

**About S.U.C.C.E.S.S.**:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We of

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