Systems Analyst Ii

2 months ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Systems and Technology, Level D

Job Title

Systems Analyst II

Department

Learning Applications, Integrations and Analytics | Centre for Teaching, Learning and Technology

Compensation Range

$8,063.17 - $12,575.08 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

January 20, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Mar 31, 2026

Job Summary

Organizational Status
- Reports to Senior Manager, Learning Applications, Integrations and Analytics. Takes direction from project lead on assigned projects.

Work Performed

Specific Duties:

- Recommends, implements, develops, configures, tests and troubleshoots solutions for capturing and analyzing learning activity and assessment data in support of teaching and learning research and practice.
- Configures, develops, reviews and debugs learning technology in collaboration with systems architects and programmer analysts.
- Recommends, implements, provisions, configures, monitors, tests, troubleshoots and resolves issues with cloud services, virtual servers, and innovative learning technologies.
- Performs system software upgrades to enhance functionality and to maintain secure and reliable systems.
- Monitors, tests, troubleshoots and resolves issues with systems network infrastructure (includes switches, load balancers and firewalls).
- Works with developers in implementing and maintaining efficient code deploy methods using Source Code Management and CI systems based on internal and public Git repositories.
- Responsibility around the enhancement of tools for integration with the new LTE core environment.
- Evaluates functional requirements, system features, integration requirements, learning analytic requirements, security requirements and scalability and performance requirements
- Designs, developments and implements enhancements to the enterprise learning technology tools to support seamless integration with the new LTE core environment.
- Provides technical expertise to the on-going strategic planning and development of the University's learning technology ecosystem and enterprise architecture.

Core Duties:

- Analyzes and reviews existing or proposed system features and integration, security, scalability and performance requirements with clients, business analysts, and team members.
- Manages small to medium sized projects and related budgets.
- Provides technical expertise, training, and consultation to other staff.
- Develops or modifies software code to meet specifications or facilitate integration.
- Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools and provides input to strategies for ongoing support and upgrade of these systems.
- Builds and maintains good working relationships and collaborates with others to achieve client objectives.
- Performs other related duties as required.

Consequence of Error/Judgement

The decisions and actions taken by the System Analyst II has a direct impact on how efficiently and effectively the UBC's Open Learning Technologies and Publishing framework and Innovative Learning Technologies perform and function. Errors in judgment, poor decisions, or failure to act decisively could have a detrimental effect on UBC's web presence and learning eco-system functionality. Unreliable technology selection, setup, maintenance cycles or infrastructure; or failure to meet contractual obligations for performance and availability, will damage the reputation of UBC and CTLT. This could adversely impact the University community, including the large majority of students, faculty and staff.

Supervision Received

Works under the general direction of the Senior Manager Learning Application, Integration and Analytics. Results are reviewed for achievement of overall and long-term objectives.

Supervision Given

May supervise and evaluate work of other CTLT staff or any other contract and/or vendor staff performing technical or functional duties.

When acting as a project leader, prioritizes workloads and periodically reviews work performed by other professionals involved in the project.

Minimum Qualifications

Preferred Qualifications
- Undergraduate degree in a relevant discipline.
- Professional or technical certification an asset
- Experience working in tertiary sector.
- Experience building data infrastructure solutions with AWS is highly beneficial (e.g. API Gateway,
- CloudFormation, DynamoDB, E

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