Program Manager, Digital Portfolio Management

5 months ago

Vancouver, Canada Lululemon Full time

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team
The North America Digital Portfolio Management (aka Portfolio Governance and Planning) team is a key part of the overall Global Digital, OMNI & Guest Support Team. The Portfolio Governance & Planning function enables effective, efficient, consistent planning and governance of work and initiatives across all Global Digital, Omni and Guest Support portfolios and cross-functional teams in tight partnership with technology and our business partners.

**a day in the life**: key responsibilities
The Program Manager, Digital Portfolio Management will support the NA Digital Portfolio enabling key programs and initiatives. This role will partner with key cross-functional teams to deliver work across our digital and ecommerce business.
- Support the enablement of a governance model and programs to ensure oversight and standardization of initiatives across NA Digital.
- Develop, manage and coordinate maintenance of an annual calendar of key events, milestones and deadlines that span across all NA Digital teams.
- Partner closely with Technology Portfolio Management to manage, optimize, and continue to evolve our Quarterly Planning process and activities across 50+ scrum teams.
- Support the governance and coordination for intake and planning programs that span across NA Digital.
- Coordinate and prepare materials for senior leadership team to assess portfolio health, review risks, and make informed decisions to steer work across NA Digital.
- Partner closely with other functional portfolio leaders and technology stakeholders to enable consistent shared ways of working.
- Utilize industry best practices, techniques, and standards to elevate processes and tools in support of the team, the quality of the work, and the efficiency of how the team operates.
- Support and participate in a Community of Practice for all program management resources.
- Facilitate delivery of programs/projects that span multiple portfolios and/or include multiple cross-functional partners.
- Work with your Manager, to continuously assess, investigate and improve Portfolio Governance & Planning processes supporting the Digital and Ecommerce teams.

qualifications
- Minimum BA / BS degree from a four-year accredited university in business operations or related field
- Project Management Professional (PMP) certification preferred
- 5+ years of related experience in program management and change management, preferably in vertically integrated, global, retail environments
- Experience working with technical systems and/or technical teams and/or agile scrum seen as an asset.
- Strong understanding of Product Management, Technology, Ecommerce, and Retail.
- Excellent verbal and written communication skills
- Strong interpersonal and cross-functional relationship-building skills
- Ability to drive results independently and collaboratively as a team player.
- Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback.
- Action-oriented, entrepreneurial, self-starter and results driven
- Comfortable with ambiguity and is resilience to change
- Passion for developing new ways of working with creativity and flexibility

must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Authorization to work in Canada is required for this role.

Compensation and Benefits Package

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan

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