Clinical Informatics Specialist Ambulatory

5 months ago

Vancouver, Canada Providence Healthcare Full time

Summary:
Providence Health Care (PHC) is a health and wellness resource for all British Columbians. We’re committed to treating those we serve — and each other — with compassion and respect.

While it started with very humble roots, the PHC of today has grown; now there are almost 9,000 people working at our 17 sites. We have 8,000 staff, 1,500 medical staff/physicians, 200 researchers, 1,600 volunteers.

“How you want to be treated” is now a benchmark — for all of us, every day.

PHC is strongly committed to creating and maintaining a workplace of choice where employees are recognized and valued. PHC strives to provide work-life balance and promotes a positive work culture by having integrated support model of training, mentoring and coaching so the Manager can support their staff to provide exceptional care.

We see a person before we see an illness. We believe that building relationships with our patients starts from the first encounter. We listen with open minds and hearts to help our patients regain stability and return to the things they enjoy. Providence Health Care provides a range of coordinated emergency, inpatient, outpatient, specialized diagnostic and treatment services and provincial services for people with serious mental illnesses, including those with addictions.

**Where we are located**
St. Paul's Hospital is an acute care, teaching and research hospital located in downtown Vancouver. It is home to many world-class medical and surgical programs, including heart and lung services, HIV/AIDS, mental health, emergency, critical care, kidney care, elder care and numerous surgical specialties.

Mount Saint Joseph Hospital is respected throughout the province for its multicultural focus and community programs. Located on the east side of Vancouver, Mount Saint Joseph offers emergency, acute care, ambulatory care, and a full range of diagnostic services. Sharing the building is a 100-bed long-term care facility.

**Job Overview**

Reporting to the Corporate Director, Clinical and Systems Transformation, to PHC program/service leadership for area-specific needs, and receiving guidance from the CST Collaborative Clinical Informatics Leads, the PHC Clinical Informatics Specialist leads and promotes the integration of computer and communications technologies and clinical change initiatives that automate and/or enhance evidence-based clinical practices, access to patient/client information and clinical documentation via the Electronic Health Record (EHR).

As an integral member of a multi-disciplinary team, the Clinical Informatics Specialist works to increase the effectiveness, efficiency, accountability and sustainability of clinical initiatives that assist in the successful transitioning to a fully integrated EHR throughout PHC programs and services. This role has primary responsibility to a program or service area but works across the organization or in a broader regional context as required.

This 1-year temporary position will work collaboratively with the Ambulatory team.

Core work hours are Monday to Friday, 8:30 to 4:30.

Work mode: hybrid, with some on-site presence at St. Paul's and Mount St. Joseph Hospital.

Qualifications / Skills and Education:
**Education**

A level of education, training and experience equivalent to a Bachelor's degree in a related health discipline such as Nursing, Allied Health, Health Informatics, or other patient care/clinical related profession and a minimum of three (3) to five (5) years' experience in a health care environment, including extensive experience using related computer technology, clinical change management, and/or project leadership. Experience implementing/supporting integrated clinical system environments an asset. Current practising registration with the applicable provincial college or association.

**Skills and Abilities**
- Maintains clinical competency, practice standards of care, and knowledge, and supports the integration of evidence-based practice in the delivery of quality/care services.
- Demonstrated experience in policy and procedure development and/or clinical documentation standards, business process analysis and reengineering techniques.
- Demonstrated knowledge regarding new trends in clinical practice and information systems.
- Demonstrated knowledge of project management practices, methodologies and principles.
- Demonstrated excellent interpersonal, presentation, oral and written communication skills.
- Demonstrated strong organizational and time management skills.
- Demonstrated knowledge and practice in effective problem-solving techniques.
- Demonstrated ability to establish and maintain effective working relationships with technical, operational and vendor staff.
- Demonstrated ability to work independently or as part of a team.
- Demonstrates change management orientation in their work and possesses an attitude of continuous improvement.
- Demonstrated ability to effectively coach, facilitate and lead others.

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