Hybrid Call Centre Agent

3 weeks ago


Barrie, Canada Bill Gosling Outsourcing Full time

Amazing organizations don't just happen

We are currently hiring **Call Center Agents** to add to our growing Team.

Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.

**Full Time Opportunities**

**Competitive Salary**

**Hybrid work environment (minimum of 2 days per week from office)**

**Equipment will be provided by us**

**Components of orientation and training will be onsite**

**WHAT YOU WILL DO**

As a Call Center Agent, you will:

- Help customers with their questions and complaints
- Give customers information about products and services
- Ensure customer satisfaction and provide professional customer support
- Negotiate payment terms and arrangements, where applicable
- Update customer files with appropriate information and ensure the information being placed in customer files follow regulatory, client-specific, and corporate guidelines
- Respond to customers on all inbound/outbound calls

**WHY WORK WITH US**
- Competitive Salary starting at $16.55/ hour + Potential Bonus (if applicable)
- Health & Dental Benefits are available after an initial waiting period
- Casual Dress Code
- An amazing work culture where you can learn and grow
- Full Time - Various shifts including afternoons, evenings, and weekends
- Hybrid work environment (minimum 2 days per week from office, based on client requirements)

**ABOUT YOU**
- You are looking to expand your experience in customer service
- You enjoy talking to people on the phone
- You are empathetic, a good listener, and want to help others
- You have a desire to learn and drive your career forward

**WHERE ARE WE**

55 Mulcaster St,

Barrie, ON L4M 3M3
- We have offices across the Globe - Canada (Barrie, Ontario; London, Ontario; Montreal, Quebec); USA (Hampton, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK; Trinidad & Tobago; India - please visit our website for additional information_

**WHO ARE WE**
- Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business._

We provide career opportunities in Customer Service and Sales, with various shifts and full time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.

**CHECK US OUT FOR YOURSELF**
- Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence._

**Job Types**: Permanent, Full-time

**Salary**: From $16.55 per hour

**Benefits**:

- Casual dress
- Company events
- On-site gym
- Wellness program

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Barrie, ON L4M 3M5



  • Barrie, Canada Bill Gosling Outsourcing Full time

    Amazing organizations don't just happen! We are currently hiring **Call Center Agents** to add to our growing Team. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. **Full Time Opportunities** **Competitive Salary** **Hybrid work...


  • Barrie, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Amazing organizations don't just happen! Help create the future of our growing company, where our diverse talent and culture provide the...


  • Barrie, Canada KMTS Full time

    **Job Overview**: As a Call Center Representative / Customer Service agent at our telecommunications company, you will be the frontline ambassador for our brand, providing exceptional service and support to our valued customers. Your primary responsibility will be to handle inbound calls, addressing customer inquiries, resolving issues, and ensuring a...

  • Call Center Agent

    4 weeks ago


    Barrie, Canada Thermal Kinetics Corp Full time

    **Responsibilities**: - Perform a variety of tasks associated with customer and client services - Must be able and willing to receive a high amount of inbound calls - Thorough documentation of all contacts within the customer management system - Quickly resolve problems to ensure consistent quality service **Requirements**: - Must have access to a...

  • Inside Sales Agent

    8 hours ago


    Barrie, Canada Big Block Midwest - Yoo Realty Group Full time

    Compensation: $80,000 (total of base plus bonuses) **Compensation**: $32,000 base plus bonus **Responsibilities**: - Gather accurate background information from potential buyers and sellers and then set great appointments for our team agents - Update and maintain our team database with any updates regarding buyers and sellers - Take inbound sales calls...

  • Branch Recruiter

    4 weeks ago


    Barrie, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Are you looking for an exciting opportunity to join a growing organization? We are looking to hire a **Branch Recruiter** for our Barrie...


  • Barrie, Canada Georgian College Full time

    **Agent Management Officer** **(** **Job Number**: **69-23** **)** Department: International Education and Development Campus: Barrie Classification: Support Staff Posting Date: March 20, 2023 Salary Range: $33.38 (start rate) - $38.75 (4-year rate) Hours Per Week: 40 hours per week Status: Full-time Located in Barrie and reporting to the Director,...


  • Barrie, Canada MECA Properties Inc. Full time

    We are seeking a motivated and customer-oriented Residential Rental Agent to join our team. As a Residential Rental Agent, you will be responsible for assisting prospective Tenants with their rental needs and ensuring a positive rental experience. This position requires excellent communication skills and strong sales abilities. **Qualifications**: -...

  • Security Agent

    4 weeks ago


    Barrie, Canada Secure Force Security Full time

    We are currently seeking dedicated and compassionate **SECURITY AGENTS** to join our team in providing long-term home care services in areas near to Barrie and Orillia. You must have **your own vehicle **as some site location does not have any public transportation. Our mission is to ensure the safety and well-being of individuals in need of specialized...

  • Front Desk Agent

    2 weeks ago


    Barrie, Canada Allure Hotel & Conference Centre Full time

    Under the supervision of the Guest Service Manager, Front Desk Agents / Night Auditors will promptly answer reception switchboard and phones, acknowledge all guests, handle reservations, arrivals, sales transactions departures, reports, and provide excellent communications and impressive guest service. **Duties and Responsibilities**: Essential job...

  • Communications Clerk

    3 weeks ago


    Barrie, Canada Royal Victoria Regional Health Centre Full time

    Communications Clerks have a significant role in the activation of life-saving processes within the health centre including those for the acute stroke protocol, Code STEMI and Code Blue/Pink. In addition, Communications Clerks working in Locating are integral to the Emergency Management Program as they support the ‘central hub’ for all initial...


  • Barrie, Canada Royal Victoria Regional Health Centre Full time

    **Job Description**: **Position Summary**: RVH Foundation has launched its historic $100M Keep Life Wild campaign to support the vital expansion of the Royal Victoria Regional Health Centre, one of the busiest and most advanced regional health centres in Ontario, and home to many specialized regional programs like cancer, cardiac, stroke and mental...


  • Barrie, Canada Faith's Developmental Centre Full time

    **About us** Faith's Developmental Centre (FAITH) was founded by a family inspired to design programming and provide services to promote love for all people and love for ourselves. We understand the importance of self-care and self-love and our programming and services reflect that. Our programming and services are designed to support children, youth and...

  • Pharmacy Technician

    6 days ago


    Barrie, Canada Royal Victoria Regional Health Centre Full time

    **Job Description**: For over 20 years, Collingwood General & Marine Hospital (CGMH), Georgian Bay General Hospital (GBGH), Headwaters Health Care Centre (HHCC) and Royal Victoria Regional Health Centre (RVH) have been in partnership sharing a single Health Information System (HIS) - Meditech. This group has come to be known as the “Regional ITS...


  • Barrie, Canada Royal Victoria Regional Health Centre Full time

    **Job Description**: The Patient Services Clerk is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre. All Obstetrical Patient Services Clerks are also cross trained in the Birthing Unit to cover for breaks and/or sick...


  • Barrie, Canada Aston Gate Real Estate Inc. Brokerage Full time

    Are you passionate about real estate and have a knack for sales? Are you an excellent communicator with a strong customer-oriented approach? We are seeking a dynamic and results-driven individual to join our team as a Real Estate Salesperson and Inside Sales Representative. This is an exciting opportunity to be part of a successful real estate agency and...


  • Barrie, Canada Royal Victoria Regional Health Centre Full time

    The Lodge Attendant facilitates a positive guest stay at Rotary House Cancer Lodge through the provision of guest services including reception, initial telephone assessment, registration, scheduling, and booking. The attendant assists in coordinating the daily operational requirements of the Lodge. The attendant works to support guests through problem...


  • Barrie, Canada BMO Full time

    Application Deadline: 05/12/2024Address:50 Reid DrDigital Certificate & Key Management life cycle management by performing moderately complex operations, functions/tasks that help to ensure the appropriate actions and tasks are effectively applied across the enterprise. This team's primary function is the Life Cycle management of Digital Certificates,...

  • Receptionist

    7 days ago


    Barrie, Canada Mid-Ontario Truck Centre Full time

    _Join our growing team at Mid-Ontario Truck Centre!_ - **Why Join Our Team?**_ Competitive Wages $18.00 per hour Weekly Direct Deposit Pay Extended Heath Care Benefits RRSP Program Ongoing Training Opportunities Career Advancement Company Events Years of Service Recognition Supportive and Caring Management Team **SUMMARY** The Receptionist is the...

  • Receptionist

    4 weeks ago


    Barrie, Canada Mid-Ontario Truck Centre Full time

    _Join our growing team at Mid-Ontario Truck Centre!_ - **Why Join Our Team?**_ Competitive Wages $18.00 per hour Weekly Direct Deposit Pay Extended Heath Care Benefits RRSP Program Ongoing Training Opportunities Career Advancement Company Events Years of Service Recognition Supportive and Caring Management Team **SUMMARY** The Receptionist is the...