Mobile Mortgage Specialist Assistant

6 months ago


Laval, Canada TD Bank Full time

Work Location:
Laval, Quebec, Canada

Hours:
0

Line of Business:
Personal & Commercial Banking

Pay Details:
**Job Description**:
Description du poste

Entamez une carrière stimulante au sein de l’une des institutions financières les plus solides au Canada. La TD élargit son équipe des spécialistes hypothécaires mobiles (SHM) et est à la recherche de personnes axées sur le rendement pour se joindre à son équipe dynamique

L’équipe de vente des SHM de la TD, un canal de distribution national de services bancaires de détail, est responsable de l’acquisition de nouveaux clients pour des prêts hypothécaires et des lignes de crédit sur valeur domiciliaire. Notre mandat consiste à amener de nouveaux clients à la TD et à contribuer à l’augmentation du volume, des profits et de la part de marché de CGBI.

Le poste d’adjoint ou adjointe aux SHM (ASHM) contribue au succès des spécialistes et du canal des SHM en permettant aux spécialistes de se concentrer sur les activités de vente et d’expansion des affaires. L’ASHM offre un soutien quotidien aux SHM dans tous les domaines de l’administration du crédit en traitant les volumes de travail assignés avec exactitude et efficacité, tout en appuyant les engagements du spécialiste et les échéances de l’unité.

À quoi s’attendre
- Poste occasionnel qui relève du directeur, ASHM
- Volumes de travail quotidiens reçus directement de votre SHM attitré
- Poste principalement à distance et travail effectué de votre bureau à domicile
- Planification flexible en partenariat avec votre SHM attitré

Ce que nous recherchons
- Expérience en prêt hypothécaire/crédit
- Compétences supérieures en informatique et en technologie
- Maîtrise de la suite Microsoft Office, y compris Word, Excel et PowerPoint
- Grand sens de l’organisation avec un esprit d’initiative et une capacité à travailler de façon autonome en mode multitâche dans un milieu compétitif et dynamique
- Gestion du temps irréprochable, respect des échéances et respect (ou dépassement) des ententes de niveau de service, pour le client comme pour les partenaires
- Grand souci de la précision et du détail
- Excellentes aptitudes en service à la clientèle reposant sur de solides habiletés en communication et relations interpersonnelles
- Capacité à travailler selon des horaires variables, notamment le soir et les fins de semaine
- Bilinguisme (français/anglais)

**Job Description**:
Start an exciting career with one of the strongest financial institutions in Canada. TD is growing their Mobile Mortgage Sales Force and is seeking performance-driven individuals to join our dynamic team

The TD Mobile Mortgage Specialist (MMS) sales team is a national retail banking channel responsible for acquisition of new mortgage and home equity line of credit business. Our mandate is to deliver new customers to the bank and to contribute to the volume, profits, and market share of TD's Real Estate Secured Lending.

The Mobile Mortgage Specialist Assistant (MMSA) position contributes to the success of the Specialist and the MMS channel by allowing the Specialist to focus on sales and business development activities. You provide day to day support to the MMS in all areas of credit administration, processing assigned work volumes in an accurate and efficient manner, while supporting the Specialist and business timeline commitments.

What to expect:

- The position is casual, and reports to the Manager, MMS Assistants
- Day-to-day work volumes are received directly from your associated MMS
- The MMS Assistant position is primarily remote, working from your home office
- Flexible scheduling in partnership with your associated MMS

What we are looking for:

- Have mortgage/credit lending experience
- Have superior computer / technology skills
- Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
- Be highly organized and a self-starter, able to work independently and multi-tasking in a fast-paced, competitive market
- Demonstrate excellent time-management skills, and be able to meet/exceed timelines and SLA expectations from a customer as well as business-partner perspective
- Demonstrate high-level accuracy and attention to detail
- Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
- Be willing to work variable hours, including evenings and weekends
- Be bilingual (English/French)

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the liv



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