Consultant, Employee Listening

1 month ago


Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

The Consultant, Employee Listening will be accountable for implementing effective employee feedback mechanisms, conducting surveys, and analyzing data to make CIBC an even better place to work. You look beyond the moment when making recommendations to make a lasting impact, and you proactively seek new opportunities to define what’s possible while monitoring external market trends.
- At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._

How you’ll succeed- Project management: Support the planning and implementation of various survey projects across CIBC.- Data-driven: Analyze employee feedback to uncover powerful insights to support action planning and inform strategies to make CIBC an even better place to work.-
- Communication: Strong communication and interpersonal skills, fostering a culture of trust and transparency.- Tech savvy: Curious about technology staying informed about industry best practices and innovative approaches to employee listening.

Who you are- You understand that success is in the details. You notice things that others don't, and your critical thinking skills inform your decision making.- You are process driven. Spark curiosity creating efficiency in processes and connecting data points to drive better experiences for CIBC team members.- You're driven by collective success. Understand the power of an inclusive team that enjoys working together to bring a shared vision to life, and you know that relationships and networks are essential to success.- You embrace and champion change. Drive change with knowledge of effective people change management methods.- You demonstrate experience. Managed large scale employee listening programs with Qualtrics XM technology experience preferred.- You are bilingual. It’s an asset if you’re fluent in French.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Business Effectiveness, Change Management, Communication, Critical Thinking, Human Resources (HR), Project Management, Qualtrics, Qualtrics CustomerXM, Qualtrics Employee Experience (EX), Qualtrics Insight Platform, Talent Management, Training and Development



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