Administrative Assistant, Student Affairs

2 months ago

Duncan, Canada Vancouver Island University Full time

**Administrative Assistant, Student Affairs**:

- Employment Group
- CUPE
- Position Number
- 00181
- Division
- Cowichan Campus
- Department
- Student Affairs Cowichan
- Campus
- Cowichan campus
- Location
- Duncan, British Columbia
- Country
- Canada
- Appointment Type
- temporary part-time
- Workload
- 25 hours per week, Monday to Friday, 8:30am - 1:30pm, increasing to 35 hpw in January and September. Additional hours to be reported by timesheet.
- Pay Level
- CUPE 6: $25.26 per hour
- Appointment Start Date
- 05-Jun-2023
- Appointment End Date
- 22-Dec-2023
- Leave Replacement
- Appointment may end early or be extended, depending on return of incumbent.
- Applicant Documents
- CV/Resume, Cover Letter, Referees/References
- Posted Date
- 18-May-2023
- Closing Date
- 24-May-2023
- Job Reference
- 2052

**Duties**:
Provide a high level of secretarial support to numerous faculty and staff within a regional campus integrated Student Services area comprised of Advising, Assessments, Student Activities, Counselling, Disability Services, Financial Aid, First Nations Support, Learning Centre, and Volunteer Tutors. Provide front-line in-person and telephone reception by receiving and handling all inquiries directed to these service areas by providing accurate information, booking appointments with appropriate area faculty/staff or making internal or external referrals with tact and diplomacy. Daily contact requires effective listening skills to ascertain nature of inquiry/problem presented by students and requires a high degree of confidentiality to maintain student information. Must be extremely well organized and able to multi-task effectively to move between several systems while dealing with frequent interruptions. Maintain and disseminate resources to faculty, students and community members; keep current regarding programs offered by VIU.

**Required Qualifications**:
One-year Applied Business Technology program certificate, or equivalent, from an appropriately accredited institution. Three to five years transferable work experience in a Human Services setting including one to three years working in a post-secondary setting. A combination of education and experience may be considered.
- Experience working with diverse populations, students with disabilities, handling difficult situations in a multi-task environment.
- Proven excellent customer service skills working within a demanding student centered environment.
- Ability to work in a team oriented/shared office environment.
- Demonstrated senior-level MS Office skills.
- Typing speed of 50 wpm.
- Excellent attention to detail.
- Proven ability to respect and maintain confidentiality.
- Excellent interpersonal and communication skills.
- Ability to work independently and set priorities.
- Problem solving skills in a challenging working environment.
- Experience working in a busy, fast-paced office environment

**Preferred Qualifications**:

- Knowledge of Vancouver Island University programs and areas.
- VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities._

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