Remote Call Center Agent

6 days ago


Vancouver, Canada Connections Call Center Full time

About Connections Call Center

We are a family owned and operated organization proudly celebrating our 32nd year in business.

**About the Role**
- Answer and direct incoming phone calls for different companies (receptionist role)
- Provide excellent customer service
- Help with customer inquires
- Book appointments
- Data Entry
- Work from home
- Customer Service and computer experience
- Fluent in both English and French
- Strong communication skills with the ability to problem-solve.
- Excellent organization skills; can manage several tasks simultaneously.
- Ability to work a variety of shift, including evenings and weekends
- Positive "Can-Do" attitude

**Perks**
- Extensive training
- Monthly bonus
- Supportive Work Environment
- Competitive wage with room for growth/advancement
- Extended Medical and Dental Benefits
- Flexible schedule
- Work from home
- Opportunities to stay a part of the team, no matter where life takes you

**Remote Office Requirements**

Your work environment should be both comfortable for you, and private. Here are the requirements:

- A private room dedicated room
- Direct access to the internet Modem
- Door that closes

**Shared work spaces are not permitted**

**Hardware Requirements**
- **Computer**:

- Operating System: Windows 10 or Above
- Intel 13 or higher processing chip (or equivalent)
- Up to date Virus Protection software
- **Monitors**:

- Dual Monitors
- Recommended screen resolution of 1080p
- **Keyboard**:

- Keyboard must match the Startel 104m.Map keyboard layout.
- **Suggestions**: Logitech MK120 or Blackweb ks2 Wireless Silent Keyboard
- Startel Keyboard Stickers (Provided)
- **Phone**:

- Headset
- **Misc: (optional)**
- Webcam
- If using a laptop, must have an external mouse and keyboard
- Surge Protected powerbar to plug into
- **Recommended**:UPS Power Supply - Plug your Wireless Router, and Computer in, you will stay running and connected to the Internet long enough to go out of rotation, log out properly, and shut down properly in the event of a power loss.

**Internet Connection Requirements**
- Secure Internet is required
- Workstation should be plugged directly into your router if possible
- Upload and Download speed must be higher then 25mbps

HOW TO APPLY

We can’t wait to hear from you

**Benefits**:

- Work from home opportunities
- Extended health care
- Vision care
- Dental care
- Life insurance
- Flexible working hours

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Weekend availability

**Language**:

- French (preferred)



  • North Vancouver, Canada Ferguson Moving Full time

    **FERGUSON MOVING & STORAGE** **Job Description - Inside Sales Representative/Call Center Agent** Ferguson Moving and Storage, is seeking motivated, positive call center agents for our Business Development Center to continue to grow and expand. This is not a typical call center! You will assist our North Vancouver Head Office location and franchises by...


  • Vancouver, Canada Rove Concepts Full time

    Rove Concepts is looking for a skilled Call Center Agent Supervisor to oversee our Claims Team. * NOTE- this role is for local residents only as you will be working on-site at our Vancouver office.* * If you are: - committed to service excellence; are consistent, caring, and dependable with a passion for helping others; are a consummate professional with...


  • Vancouver, Canada Rove Concepts Full time

    **Rove Concepts is looking for a skilled Call Center Agent Supervisor to oversee our Claims Team.** * NOTE- this role is for local residents only as you will be working on-site at our Vancouver office.* * If you are: *committed to service excellence; are consistent, caring, and dependable with a passion for helping others; are a consummate professional...


  • Vancouver, Canada BAYS Tech(Monitoring Center) Full time

    Job Role: Service center agent **Job Description**: As a Service Agent, you will be to monitor and evaluate security surveillance videos for customers, intake, handle service requests, and communicate with relevant parties to ensure service obligation is fulfilled. You will play a crucial role in ensuring quality customer service and adherence to company...


  • Vancouver, Canada K Digital Marketing Full time

    Working with us as a call center representative will not be your traditional call center position where you’re glued to a phone in an office surrounded by 1000 other representatives. Here, you’ll use virtual tools like zoom and other programs to schedule and host virtual conferences with customers. Whether you’re looking to get back to the office full...

  • Inbound Sales Agent

    2 weeks ago


    Vancouver, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    1 week ago


    Vancouver, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    3 days ago


    Vancouver, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Inbound Sales Agent

    20 hours ago


    Vancouver, Canada O2E Brands Full time

    **The Opportunity** Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their...

  • Call Center Manager

    5 days ago


    Vancouver, Canada Muktai Technologies Full time

    Note: This position is onsite job, Work from Office. Job location**:Richmond** **Corporate Centre, Richmond, Vancouver, British Columbia, Canada.** Organizing and directing the day-to-day activities related to the operation of the Call Center. Assists in managing, training & guiding call center supervisors in performing their duties. Collects and analyze...


  • Vancouver, Canada Hire Hub Full time

    We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...

  • Collection Agent

    2 weeks ago


    Vancouver, Canada International Credit Experts Inc. Full time

    Are you **energetic**, **competitive **and **passionate about debt collections**? We are searching for highly motivated, enthusiastic, **intermediate **and **senior collection officers to work remotely in British Columbia.** International Credit Experts Inc. is a leader in debt collections and call center services. We are looking for senior and...


  • Vancouver, Canada Signal Crew Comms Full time

    **Job Title**: Call Center Representative **Overview**: **Responsibilities**: Respond promptly to customer inquiries and provide accurate information about products, services, and policies. Assist customers with placing orders, processing returns, and resolving product or service-related issues. Follow communication scripts and procedures to ensure...


  • Vancouver, Canada Aquacoustic Remote Technologies Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 2000 to 2100 hours per year - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Various locations - In shop **Tasks**: - Plan map content, format and design and compile required data from aerial photographs, survey notes, records, reports and...


  • Vancouver, Canada O2E Brands Full time

    The Opportunity: Are you a passionate, friendly, customer focused person who wants to expand your skills into sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customers’ first point of contact, and the person who will help them take their first step in making their...


  • Vancouver, Canada O2E Brands Full time

    The Opportunity: Are you a passionate, friendly, customer focused person who wants to expand your skills into sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customers’ first point of contact, and the person who will help them take their first step in making their...


  • Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Central Reservations Sales & Service Agent The Central Reservations Sales & Service Agent will contribute to the overall success of Coast Hotels by providing...

  • Creative Copywriter

    4 days ago


    Vancouver, Canada Agent Launch Full time

    Agent Launch is a fast growing company that supports Real Estate Agents across North America with online lead generation by leveraging the power of search engines, video, systems automation & remote talent. We're looking for a talented Creative Copywriter to join our remote team and enrich our website, blog posts and newsletters by crafting engaging scripts...

  • Call Centre Agent

    20 hours ago


    Vancouver, Canada Ogistics Logistics Full time

    Overview: **Responsibilities**: - Handle inbound and outbound customer calls professionally - Provide information about products and services - Assist customers with placing orders or resolving issues - Utilize sales techniques to upsell products or services - Maintain accurate customer records through data entry - Follow communication scripts to ensure...

  • Inbound Sales Agent

    2 weeks ago


    Vancouver, Canada O2E Brands Full time

    The Opportunity: Are you a passionate, friendly, customer focused person who wants to expand your skills into sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customers’ first point of contact, and the person who will help them take their first step in making their...