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Analyst, Product Management

5 months ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What You'll Be Doing

CIBC’s Global Markets business focuses on delivering expert financial and economic analysis and savvy deal-making capabilities to clients in Canada and around the world. The Global Markets team supports fixed income, foreign exchange, commodities, derivatives, equities, and growth markets and is focused on building a strong, innovative relationship-oriented bank.

Within CIBC Global Markets, the Alternate Solutions Group (ASG) was launched in 2013 with a mandate to develop innovative and creative technology-driven capital markets solutions. This group is an unconventional capital markets organization that combines the innovative spirit and agility of a FinTech startup with the financial strength and strong governance protocol of a major financial institution. ASG has been recognized as a global leader in providing disruptive technological capital markets solutions in several product areas including Cross Border Payments, Dynamic Currency Conversion, Multi-currency pre-paid cards, Foreign Cash & Precious Metals Online and white labeling thereof. ASG’s client base stretches from some of the largest banks in the world, to corporates to CIBC’s retail clients.

We are hiring on the Dynamic Currency Conversion (DCC) team, a leading FX product in ASG. DCC is a service enabled on ATMs that enables foreign cardholders to pay for their cash withdrawal in their home currency. This optional service provides foreign cardholders with the transparency of knowing exactly how much they will be debited. Since its inception, the DCC product team has built partnerships with 30+ financial institutions to enable this white label solution on 100,000+ ATMs worldwide.
- At CIBC_
- we enable the work environment most _
- optimal_
- for you to thrive in your role Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._

How You'll Succeed

We are looking for high-energy individuals with an entrepreneurial spirit, who will help us build our DCC business. You will operate in a fast-paced environment as part of a dynamic, hardworking, production-focused product team. Your key mandate will be to provide analytical and strategic support to the product team.- Leveraging Analytical Skills
- Identify, analyze, and interpret patterns in complex data sets and provide recommendations on growth opportunities and business initiatives. Monitor, track and analyze client portfolio performance and economic factors, on an ongoing basis throughout the day, including routine reporting, to be able to respond to client requests and address anomalies. Conduct comprehensive research to assist in the identification and/or analysis of business trends and opportunities- Supporting our Client Relationships - Work with Associates and Directors to investigate, analyze and resolve issues impacting clients. Periodically present to clients (in English and Spanish) to review product performance, technical projects, and value-adding initiatives- Supporting our Sales Pipeline - Work closely with the distribution team to support sales cycle through the completion of client-facing presentations, analysis, and ad-hoc product expertise- Enhancing our Product and Processes - Seek concrete and practical ways to enhance our product and overall value-proposition to our clients. Understand and review our processes, identify areas for improvement, propose and execute productivity-enhancing solutions

Who You Are- You have a degree/diploma or experience. Completed an undergraduate university degree in business, STEM (Science, Technology, Engineering or Mathematics) or related field with a demonstrated record of academic excellence (preferred minimum 3.6 GPA). Strong interest in capital markets, foreign exchange, payments, and financial technology- You’re an experienced professional. 0-3 years of professional and/or extracurricular experience with a record of accomplishment of achievement, teamwork, and execution. Previous management consulting, capital markets, and product management experience in FX payments is an asset- You are a team player. Able to work autonomously with limited direction while being team player. Able to manage competing priorities in a fast-paced, high-pressure, results-oriented work environment- You have excellent communication and presentation skills.Exceptional communication and persuasion skills in English and Spanish (native proficiency). Comfortable presenting analyses and recommendations to senior executives in both la