Manager-waterloo

2 weeks ago


Waterloo, Canada Crunch Fitness-Waterloo Full time

The Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. They will demonstrate an aptitude and command of all company wide policies and initiatives to ensure the integrity of the Crunch brand.

**Requirements**:

- 4 year college degree preferred
- 4 years management experience required
- Fitness management experience preferred
- Current Cardiopulmonary Resuscitation (CPR) required

**Special Skills**
- Excellent written and verbal communication
- Creative management techniques
- Strong organizational skills
- Strong leadership skills
- Strong administrative skills
- Strong customer service skills
- Strong computer skills

**Responsibilities**

Administration/Organization
- Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
- Communicate and implement club policies and procedures to employees.
- Encourage staff to work as a team and be productive.
- Illustrate an ability to make decisions.
- Recruit and hire the highest possible caliber of staff.

Sales/Revenue Management
- Demonstrate the ability to lead, motivate, and manage team.
- Achieve desired sales goals.
- Achieve desired revenue goals thru the leadership and motivation of employees.
- Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
- Ensure that Team maintains proper tracking forms and the daily leads.
- Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
- Ensure ongoing prospecting and generation of new prospective members.
- Review sales-related written communication such as proposal, letters and promotional pieces for effectiveness, spelling, accuracy and distribution
- Ensure that he staff has a high level of knowledge about the clubs programs, facilities and equipment.
- Emphasize importance of staff involvement in the community and neighborhood businesses.

Personal Training/Revenue Management
- Demonstrate ability to lead, motivate and manage personal training department.
- Achieve desired personal training revenue and session production goals.
- Achieve desired revenue and production results thru the leadership and motivation of employees.
- Implement and support company programs and promotion to help generate new pt client acquisition for optimum member base penetration.
- Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold.
- Ensure Personal Training team follows proper procedures in session redemption.
- Oversee PT manager in ensuring all components of departmental objectives are satisfied.

Operations
- Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology.
- Support personnel related problems or difficulties by following club procedure and documentation.
- Resolve member complaints in an expeditious and tactful manner following club procedure and documentation.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
- Ensure the club meets standards for cleanliness, maintenance, safety, and security.
- Conduct weekly detailed inspection of the club with the Maintenance Manager utilizing cleaning checklist and forward information to appreciate staff.
- Ensure visible maintenance items are repaired promptly, proper signage is posted and if possible out of service equipment removed from the floor.
- Reinforce to staff the cleanliness is everyone’s responsibility, not just the maintenance staff.
- Ensure proper inventory of maintenance parts.
- Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist.
- Assist in the processing/submission and approval of payroll.

Financial
- Exhibit an understanding of budgets and income statements.
- Establish controls of expenses and purchasing of club supplies.
- Display an ability to keep expenses at or below budget.
- Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget.

Leadership/Motivation
- Serve as a role model for employees.
- Communicate effectively by holding weekly and individual meeting with all key club personnel.
- Provide an inspirational environment that welcomes honest feed back from employees and takes action to ensure a quality, working environment.
- Oversee, support, direct and develop department heads.

Profit Centers
- Illustrate an ability to drive profit center revenue such as personal training, retail, etc
- Monitor flagged check-in’s to increase revenue and collections.
- Demonstrate an abil



  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 Year** The Manager, International Agreements has a leadership role in the development and management of the University of Waterloo’s international agreements, exclusive of sponsored research agreements. The Manager is responsible for the stewardship of international agreements at the University of Waterloo, including the negotiation...


  • Waterloo, Canada City of Waterloo Full time

    **Position Description**: Reporting to the Manger, Asset Management, the _Asset Management Specialist _will play a key role in updating the Asset Management Plan, including the planning and delivery of related projects to improve asset inventory, and the maintenance and integration of practices, processes, and tools related to asset management and the...


  • Waterloo, Canada City of Waterloo Full time

    **Position Description**: Reporting to the Manger, Asset Management, the _Asset Management Specialist _will play a key role in updating the Asset Management Plan, including the planning and delivery of related projects to improve asset inventory, and the maintenance and integration of practices, processes, and tools related to asset management and the...

  • Business Manager

    Found in: Talent CA C2 - 2 weeks ago


    Waterloo, Canada University of Waterloo Full time

    Overview Term: 14 Months  The Waterloo Engineering Society is a representative body on behalf of approximately 9000 students, whose goal is to enrich the lives of the undergraduate engineering students outside of their academic commitments, as well as to provide student input to the academic directions of the faculty and University where...

  • Student Advisor

    7 days ago


    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 14 months** The Student Advisor’s role is to be the primary support person for students during their co-op experience at Waterloo. Student Advisors support the student and their employer supervisor during the work term to ensure a successful work experience. Student Advisors also support students when they are on an academic term but in...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Social Media Manager will be part of a fast-paced team of digital marketing and communications professionals. Reporting to the Associate Director, Digital Communications, they are responsible for the tactical management of the University of Waterloo’s main social media channels, including the management of an integrated content calendar,...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year.** Within the Admissions unit of the Office of the Registrar (RO), the position is responsible for operational oversight and successful implementation of activities related to the admission of students coming to Waterloo through pathways other than from high school to first year (this includes transfers from other postsecondary...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Inclusive Communications Manager (IR) is responsible for writing and developing a wide range of communication products in support of the University’s strategic objectives, specifically supporting the Office of Indigenous Relations and other strategic communications at the University of Waterloo. Working day-to-day in support of the team in...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Manager, Integrated Communications is part of a fast-paced team of integrated communications and marketing professionals. Under the direction of the Director, Integrated Communications, the team works closely with a wide range of campus stakeholders to develop strategic communications to advance the University of Waterloo’s reputation. This...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Manager, Integrated Communications is part of a fast-paced team of integrated communications and marketing professionals. Under the direction of the Director, Integrated Communications, the team works closely with a wide range of campus stakeholders to develop strategic communications to advance the University of Waterloo’s reputation. This...

  • Cafe Supervisor

    7 days ago


    Waterloo, Canada Pilot Coffee Full time

    At Pilot, we work with an incredible team who are passionate about coffee and equally committed to quality. To achieve our full potential, we foster an environment where everyone feels included, heard and appreciated. Our values of quality, innovation and relationships enable us to provide exceptional service and lies at the heart of everything we...

  • Project Manager

    7 days ago


    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 Year** The Project Manager assists the Principal Investigator in the Hart lab by providing support with administrative management, tracking progress of research activities, completing reporting requirements, working with the research team to identify new partners, and managing engagement and sustainability with existing partners. **This...


  • Waterloo, Canada University of Waterloo Full time

    Overview: Accountable for leading the HR Partner Services Team and providing strategic customer focused, comprehensive HR advice and support to all client groups in line with organizational policies, procedures and legislative requirements. **Responsibilities**: Provide customer focused advice and support: - Analyses and measures employee relations...

  • Inquiry Management Assistant

    Found in: Talent CA C2 - 1 week ago


    Waterloo, Canada University of Waterloo Full time

    Overview Term: 16 months The Inquiry Management Assistant is responsible for addressing requests and responding appropriately to inform students of policies and procedures within the department. The incumbent is part of a team that works together to ensure all customers of the Waterloo Residences Office receive outstanding customer service, and...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Manager of Desk Operations manages the front-line staff of the WUSA (Waterloo Undergraduate Student Association) responsible for running our service desks and operations across campus. These desks run at various hubs around campus and service buildings with 10,000+ visitors daily. The FDM handles ensuring our members have access to their...


  • Waterloo, Canada Region of Waterloo Full time

    **Career Opportunity** The Region of Waterloo is currently recruiting for a: **Full-Time Manager, Information Management & Privacy** Department: Planning, Development & Legislative Services Division: Council & Administrative Services Hours of Work: 35 hours per week Location: 150 Frederick St. Kitchener **Our Story**: Committed to fostering opportunities...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Inclusive Communications Manager (EDI-R) is responsible for writing and developing a wide range of communication products in support of the University’s strategic objectives, specifically supporting the Office of Equity, Diversity, Inclusion and Anti-racism and other strategic communications at the University of Waterloo. Working day-to-day...

  • Contract Management Assistant

    Found in: Jooble CA O C2 - 1 week ago


    Waterloo, ON, Canada University of Waterloo Full time

    The Inquiry Management Assistant is responsible for addressing requests and responding appropriately to inform students of policies and procedures within the department. The incumbent is part of a team that works together to ensure all customers of the Waterloo Residences Office receive outstanding customer service, and that the overall goals of the...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 14 Months** The University of Waterloo Nuclear Magnetic Resonance (UWNMR) Facility Manager is responsible for all aspects of the UWNMR facility operations. The position is accountable to the Chair of the Department of Chemistry to strategically lead facility operations, implement new systems, processes and strategies, as well as management...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 18 Months** The Clinic Operations Manager reports to the Clinic Director and the Clinic Policy and Development Officer, is responsible for the effective and efficient day-to-day operation of the Waterloo Eye Institute in all administrative/operational matters. In conjunction with the Clinic Policy and Development Officer the Clinic...