Residential Support Worker

5 months ago

Vancouver, Canada The Salvation Army Kate Booth House Full time

**DESCRIPTION**

Residential Support Worker’s main function is to provide support and assistance to residents and responsible for the smooth functioning of Kate Booth House.

**HOURS**:

- Monday - Friday 3:30pm-12:00am (40 hrs a week)

**KEY RESPONSIBILITIES**:

- As part of a team, provide regularly scheduled shift coverage.
- Participate in shift change.
- Answer our 24 hours crisis line, telephone screening and intakes.
- Gives house orientation to new clients.
- Record relevant shift information in appropriate logs and other necessary forms and reports.
- Maintain with Caseworkers smooth functioning of KBH while on shift.
- Facilitate Evening Programs.
- Assist with food preparation for meals.
- Provide crisis intervention if abuser locates KBH.
- Mediate conflict/violence within the house if it occurs.
- Perform security checks at the beginning and towards the end of shift.
- Be familiar with the KBH policies and procedures of service to residents.
- Ensure house is tidy and clean.
- Drive a resident to the hospital, or an appointment or when required.
- Responsible to provide activities for the children when appropriate

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- A certificate, diploma, or degree in social services, or equivalent training in a related field.
- Valid First Aid/CPR level C and FOODSAFE Level 1 certificates

**Experience**:

- Minimum of two years working with victims of domestic violence
- Experience with frontline work in a social service setting.
- Experience in assisting professionals to intervene safely with domestic violence.

**Required Skills/Knowledge**:

- Relevant understanding of the situation of women who have experienced violence in their intimate relationships, and their children.
- Excellent written, verbal communication and presentation/training skills; ability assimilate information and communicate with various constituents.
- Comfort in bridging and collaborating with different agencies (e.g. Multicultural), ministry (e.g. MHSD) and lawyers.
- Must be comfortable in using the computer and other database programs.
- Valid BC driver’s license. (driver’s abstract required)
- Criminal Record Check for working with children and/or vulnerable adults.
- Nonviolent conflict intervention training
- Completion of our online Armatus Abuse Training and required Health and Safety training.

**PREFERRED SKILLS/CAPABILITIES**:

- Ability to work with diverse groups of people (e.g., race, ethnicity, age, class, sexual preference).
- Must have good conflict resolution skills.
- Background check consent.
- A clear vulnerable sector screening.
- A clean drivers abstract.
- Completion of our online Armatus Abuse Training and required Health and Safety training.

**Job Types**: Full-time, Permanent

**Salary**: $20.70 per hour

**Benefits**:

- Employee assistance program
- Extended health care
- RRSP match

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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