Production Coordinator
3 weeks ago
Woodfield Canada is a family run business in the automotive industry that focuses on commercial vehicle accessories & work vehicle modifications. We are currently looking to add a production coordinator to our team You will be responsible for helping keep our orders organized and running efficiently.
**Responsibilities**:
- Receive customer vehicles / keys as they are delivered.
- Print work orders & the daily schedule for each shop technician.
- Handle / scheduling incoming customer service / repair inquiries and questions.
- Document and update records based on interactions & non-compliances.
- Receive & document paperwork for incoming shipments.
- Processing completed work orders & updating documents and order statuses.
- Receive customer payments when they pick up their completed vehicles.
- Notifying customers when orders are completed or scheduled.
- Develop and maintain a knowledge base of the evolving products.
- Forecasting monthly & weekly output and capacity.
- Drive efficiencies & improvements.
- Participate meaningfully in meetings, company activities, training sessions etc.
- Demonstrate leadership and motivate other team members.
Qualifications:
- Previous experience in customer service, or other related fields.
- Ability to build rapport with clients.
- Ability to prioritize and multitask.
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
- Ability to work with your hands and mechanically inclined.
**Salary**: $50,000.00-$70,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus pay
**Experience**:
- Customer service: 1 year (preferred)
- Production management: 1 year (preferred)
Licence/Certification:
- Class G Licence (preferred)
Work Location: In person
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