Telesales Manager

2 weeks ago


Toronto, Canada Libratel Full time

Meeting with Telesales associates to discuss Telesales strategies.
- Training Telesales staff.
- Managing and Mentoring Telesales team
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the Telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call center: 1 year (preferred)
- Telesales Manager: 2 years (required)

Work Location: In person


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