Telesales Manager
2 weeks ago
Meeting with Telesales associates to discuss Telesales strategies.
- Training Telesales staff.
- Managing and Mentoring Telesales team
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the Telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Call center: 1 year (preferred)
- Telesales Manager: 2 years (required)
Work Location: In person
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