Customer Service Agent

2 weeks ago


SaintLaurent, Canada Sol-R Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Private sector
- Business
**Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Answer written and oral inquiries
**Computer and technology knowledge**:

- Internet
- MS Outlook
- MS Windows
- MS Word
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
**Health benefits**:

- Dental plan
- Health care plan
**Long term benefits**:

- Long-term care insurance
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week


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