Manager, Projects

2 months ago


North York, Canada Flemingdon Health Centre Full time

**Job Title**:
**Manager, Projects & Quality Improvement**

**Employment terms**:
Regular full-time, 35 hours/week, evening and weekend hours can be expected

**Salary range**:
$85,427.00 - $97,293.00 per year along with extended health benefits and HOOPP pension plan

**Expected start date**:
ASAP

**Number of positions**:
1

**Reporting to**:
Director, Operations and Organizational Systems

**Locations**:
Flemingdon Health Centre at 10 Gateway Blvd

**Application deadline**:
November 21, 2024 by 5:00 pm Eastern Time

**Application Process**:
Please include a cover letter and resume in a single file.

**Background**:Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto’s most dynamic neighborhoods; Flemingdon Park, Fairview and Thorncliffe Park. FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Healthy Communities. Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement.

At FHC, we believe that health is much more than just the absence of disease. Our approach to community health encompasses the social determinants of health which includes education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships.

**Position Summary**:
The Manager, Projects & Quality Improvement will be responsible for managing projects that will support our strategic plan by planning, monitoring and evaluating key operational priorities. They will be responsible for coordinating projects & quality improvement efforts including development, implementation, education, data collection, and analysis. They will be responsible for the overall direction, coordination and implementation of Project Management and Quality Improvement Programs at FHC.

**Duties and Responsibilities**:
The Manager, Projects and Quality Improvement (QI) is a multi-skilled professional capable of working independently and providing leadership across various service areas. This position reports to the Director, Operations and Organizational Systems with a focus on:
**Support Program/Project Design and Evaluation**:
Collaborate with management committee and teams to design, develop, implement, monitor, and evaluate projects that align with organizational priorities and enhance service delivery. Facilitate the creation of program frameworks and evaluation tools to assess impact and ensure continuous improvement.

**Project Tracking and Reporting**:
Develop and maintain comprehensive tracking systems for project oversight, enabling efficient status updates for the Management Committee. Prepare regular progress reports and highlight key milestones, risks, and achievements to keep stakeholders informed.

**Quality Improvement and Risk Management**:
Drive quality improvement initiatives across service areas, with a focus on optimizing risk management and organizational systems. Employ data-driven insights to identify areas of improvement and implement changes that support organizational goals.

**Key Responsibilities**:

- **Project Leadership**:Lead the planning, execution, and completion of key projects across all service areas, ensuring alignment with organizational goals. Develop detailed project plans, including scope, timelines, milestones, and resource allocation, to ensure projects are completed on time and within budget.
- **Stakeholder Management**:Collaborate with MC, various FHC’s committees and administrative staff to define project objectives and deliverables. Build and maintain strong relationships with stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
- **Resource Management**:Efficiently manage resources, including personnel, budget, and materials, to support the successful execution of projects. Monitor project progress, adjust resource allocation as needed, and provide regular updates to leadership on project status.
- **Risk Management**:Identify potential risks and develop mitigation strategies to minimize project disruptions. Implement and oversee risk management plans to ensure projects stay on track.
- **Quality Oversight**: While focusing on project management, provide oversight for quality improvement initiatives within projects, ensuring that changes lead to measurable improvements in client care, safety, and satisfaction.
- **Documentation & Reporting**:Maintain comprehensive project documentation, including project plans, progress reports, and final deliverables. Ensure all documentation meets organizational standards and is accessible for future reference.
- **Training & Support**:Provide training, coaching and support to staff involved in projects, ensuring th


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