Claims Manager

3 weeks ago


Edmonton, Canada Sureway Construction Group Full time

Overview:
**Claims Manager & Collection Technician (Construction)**

Sureway Construction Group of Companies is recruiting for a professional** Claims Manager & Collection Technician **to join our team

Sureway Construction Group offers a fantastic opportunity to join a leading team in the construction industry. We offer a friendly, fast-paced environment, great benefits, and a strong team of professionals.

**Location**: Edmonton, AB (9175 - 14 Street NW) Please note: there is no direct access to public transportation.

**Hours**: Permanent, Full-time, Monday-Friday; 7:30am - 4:30pm (IN-OFFICE), On-Call (Evenings & Weekends)

**Requirements**:

- Personal Reliable Vehicle

**Pre-employment**:

- Drug and alcohol testing (swab-based test)
- Successful completion of Company Orientation and site-specific orientation

**Reporting to the Safety Director**

***

**Claims Manager Responsibilities**:

- Management of the Disability Claims process including WCB, Short
- Term and Long-Term Disability for Sureway Group of Companies, including the Modified Work Program.
- Manage the Substance Abuse Program.
- Demonstrate problem solving and critical thinking when determining the relationship between mechanism of injury and diagnosis by gathering and analyzing relevant information and planning to facilitate a return to work.
- Interpreting medical reports and coordinating medical treatment.
- Determining entitlement of medical and financial benefits.
- Establishing compensation rates, determining the appropriate wage replacement benefits. payable and determining medical aid and non-rate based entitlements.
- Building strong relationships with stakeholders and collaborating with them in the return to work process every step of the way.
- Manage interjurisdictional claims.
- Manage Cost Relief.
- Other duties as required to support departmental requirements.

**Claims Manager Knowledge, Skills & Abilities**:

- Undergraduate Degree/Diploma, preferable in Social Sciences, Rehabilitation, Kinesiology, Disability Management, or a related degree.
- Minimum 5 years of WCB experience and short-term and long-term disability management.
- A solid understanding of the Alberta Workers’ Compensation system, its hierarchy, departments and workflow is required, as well as having sound business knowledge.
- A good understanding of WorkSafeBC and Saskatchewan WCB, is considered an asset.
- Experience in caseload management, vocational rehabilitation and/or bodily injury insurance claims.
- Familiarity with medical or rehabilitative terminology is an asset.
- Effective communication skills - active listening, collaboration and effective verbal and written communication skills.
- High degree of confidentiality.
- Strong negotiation and conflict management skills.
- Ability to creatively solve complex and sensitive issues.
- Ability to multitask and be organized.
- Proficiency in the use of the Internet, Microsoft Word/Excel, MS Outlook.
- Demonstrate effective negotiation, mediation, and conflict resolution skills to resolve. differing opinions on a wide variety of claim issues. This includes workers, employers, and medical and other service providers.

**Specimen Collector Responsibilities**:

- Conduct drug collections and testing, as well as alcohol testing.
- Booking 3rd party pre-employment, post-incident & reasonable cause testing.
- Organize and maintain paperwork flow and process.
- Deliver test results to donors.
- Follow up on lab collections.
- Order supplies.
- Organize calibration of equipment.

Sureway Construction Group of Companies adheres to employment equity and equal opportunity programs and encourages all women, visible minorities, Aboriginals and disabled persons to apply. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted.

**We’re Ready. Are You?



  • Edmonton, Canada Greater Edmonton Taxi Service Full time

    **About Us** Here at 2370845 Alberta Ltd., we work hard to create a progressive and supportive work environment for our employees that encourages new ideas and relationship building. We focus on collaborative efforts and always take the time to see the fun side of life. We are strong believers in work-life balance and offer competitive compensation...

  • Claims Specialist

    4 weeks ago


    Edmonton, Canada CMB Insurance Brokers Full time

    Reporting to the VP Operations and in conjunction with the VP Sales, the Claims Specialist is responsible for developing claims programming, training and supervising claims activities at CMB. They will develop and uphold high standards for claims reporting, management and driven to train and mentor and deliver creative solutions to protect client...

  • Claims Advocate

    4 weeks ago


    Edmonton, Canada CMB Insurance Brokers Full time

    Reporting to the Claims Specialist and in conjunction with the VP Operations, the Claims Advocate is responsible for reporting claims on behalf of CMB Insurance Brokers as well as internal and external investigation of losses to determine tort and DCPD liability and to coordinate the management of all claims arising from losses. Also responsible for...


  • Edmonton, Canada Coast Claims Insurance Full time

    Do you have a knack for organization and a talent for multitasking? Are you a fast and accurate typist with a keen eye for detail? If so, we have the perfect opportunity for you! **About you**: Our busy adjusting office is seeking a talented Administrative Assistant to join our team and support our daily operations. In this role, you will be responsible for...


  • Edmonton, Canada Coast Claims Insurance Full time

    Do you have a knack for organization and a talent for multitasking? Are you a fast and accurate typist with a keen eye for detail? If so, we have the perfect opportunity for you! **About you**: Our busy adjusting office is seeking a talented Administrative Assistant to join our team and support our daily operations. In this role, you will be responsible for...

  • Claims Administrator

    4 weeks ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    **About Us** Operating as Greater Edmonton Taxi Service, J&P Auto, Prestige Transportation, and Cliffs Towing, at 2370845 Alberta Ltd., we provide a supportive and progressive work environment for our employees that will not only challenge, but encourage new ideas and common-sense solutions. We focus on collaborative efforts and always take the time to see...

  • Claims Administrator

    1 month ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    **About You** You have great customer service experience with a keen eye for detail. You will be an integral part of the Claims Department and will interact with all levels of the organization to expedite claim resolution, including completion of claims reviews to validate accuracy and validity of reports. **Direct Report** Reporting to the Safety...


  • Edmonton, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Counsel

    2 weeks ago


    Edmonton, Canada BFL Canada Full time

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...

  • Claims Counsel

    3 weeks ago


    Edmonton, Canada BFL Canada Full time

    We offer more than a job, we offer a career! We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people...

  • Claims Adjuster

    7 days ago


    Edmonton, Canada Kernaghan Adjusters Full time

    **JOB DESCRIPTION** - Reporting to the Alberta Regional Manager - Attending or investigating claims on behalf of our principals to: assess damages, create scopes of repair, interview claimants and witnesses and create scene diagrams - Reviewing policy wordings to determine coverage - Communicating findings of investigations in a detailed report format -...

  • Claims Specialist

    7 days ago


    Edmonton, Canada TD Bank Full time

    407504BR Insurance Edmonton, AB April 27, 2023 Company Overview Department Overview TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With...

  • Claims Advisor

    7 days ago


    Edmonton, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. As a claims adjuster, you are passionate about helping the team, and demonstrate the motivation to provide premier service. You keep the end customers experience at front of mind and in...


  • Edmonton, AB, Canada Alberta Motor Association Full time

    AMA LAW, insurance, CLAIMS… YOU’RE working IN YOUR element. Posted: 2024-04-03 Closing: When Filled Location: Edmonton, Alberta For you, it’s all about maintaining the professional and highly regarded reputation of the Legal Department, both internally and externally. You can see different potential solutions and have...

  • Claims Advisor I

    1 month ago


    Edmonton, Canada TD Bank Full time

    414462BR Insurance Edmonton, AB July 18, 2023 Hours 35 Department Overview Manage the client relationship and ensure resolution of a broad range of claims from routine - moderately complex within their area of focus and authority. Leverage appropriate support functions in the investigation and assessment of claims, ensuring timely resolution while...

  • Claims Advisor I

    1 month ago


    Edmonton, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - Manage the client relationship and ensure resolution of a broad range of claims from routine - moderately complex within their area of focus and authority. Leverage appropriate support functions in the investigation and assessment of...


  • Edmonton, Canada Employee Benefit Funds Administration Ltd. Full time

    Employee Benefit Funds Administration Ltd. (EBFA) is a non-profit organization formed in 1993 to provide administrative services to multi-employer pension, health and welfare and education trust funds. EBFA oversees the Health and Welfare benefits of approximately 5,300 electricians. The benefits include dental, vision, supplemental health, life insurance,...

  • Claims Administrator

    1 month ago


    Edmonton, Canada Alberta Recycling Management Authority Full time

    The Alberta Recycling Management Authority (ARMA) acts on behalf of the province to oversee end-of-life processing of tires, electronics, paint and used oil materials. Our industry is rooted in the principle of circular economy where resources and products are kept in use for as long as possible, and regenerated into new products and materials at the end of...

  • Front Line Manager

    2 weeks ago


    Edmonton, Canada Demand For HR Full time

    Our Client is looking for a Front Line Leader, to lead a Claims Team located in Calgary, Edmonton or Vancouver. If you are passionate about leading and developing teams in the Insurance Industry, and you are looking for a Great Company who aligns to their strong Values of Work Life Balance, Customer Focus, Team Building, Development and Community then please...

  • Claims Temp

    1 month ago


    Edmonton, Canada SIRVA Full time

    **The Claims Temp will be responsible for**:. - Answer telephones/direct calls appropriately - Imaging/data entry - Preparing reports/spreadsheets - Payables - Billing - Communicate with customers and drivers - Keep track of events - Departmental training - Preparing monthly reports - Complete Skill Soft courses pertinent to the duties of a claim...