Change Management Consultant

3 weeks ago


Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Manager, Change Management Chapter, the **Change Management Consultant **is responsible for providing change management, communications and project management support across a number of major change management initiatives across Canadian Operations. This results-oriented change management professional will help create and execute on the integrated change strategy and plans, including communication planning and execution, as well as project management support to the change workstream.

**What will you do?**

**Change Management/Communications (70%)**
- Partner with the Change Management consultant team in the planning and execution of the change management strategy and change plans across several projects in Canadian Operations
- Act in a consulting capacity with the project teams and internal partners
- Provide day-to-day change management advice and counsel to internal partners and project teams as assigned
- Create and deliver of the change and communications plans through the development of written copy, speaking notes, presentations, videos, etc.
- Analyze and repurpose highly technical information for a variety of internal and external audiences, selecting the appropriate channels for communications etc
- Manage day-to-day operation of the initiative’s collaboration / internal site, if applicable
- Other duties as required

**Project/Program Management (30%)**
- Provide direct support in the delivery of the various change management deliverables
- Develop, update and maintain integrated project plan across the various workstreams, using tools such as MS Project
- Communicate as necessary to the various project teams on project status and deliverables
- Highlight project risks if timelines not being met and/or the various project teams
- Continue to build “change management” culture, which can be done through maintenance of the Change Management Resource Centre as needed, Workplace posts etc.

**What do you need to Succeed?**
- Strong change management skills
- Excellent communication skills, including writing, editing and proofreading skills
- Strong project management skills
- Excellent influencing, negotiating, and problem-solving skills
- Ability to work in ambiguity
- Ability to interact with and provide advice and counsel to leaders and project team members
- Ability to work independently and exercise judgment
- Ability to deliver measurable results
- Strong team player who works well with other team members and business partners
- Strong organizational skills with the ability to multi-task, prioritize and meet deadlines
- Familiarity with various communications channels (print, online, audio, video, podcast, blog, etc.)
- At least 2-3 years change management experience
- Prosci (ADKAR) certified ideal
- University degree in a related field (communications, journalism, marketing, public relations, etc.)
- Bilingualism (English/French) is an asset

**What’s in it for you?**
- We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada
- Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
- A collaborative and interactive team environment
- Charitable giving through our You Give, We Give program lets you give back to your community - and in many cases, we’ll match your contributions.
- Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
76,000/76 000 - 125,000/125 000

**Job Category**:
Office Administration

**Posting End Date**:
21/03/2024



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