Administrative Assistant

4 weeks ago

Truro, Canada Transforming Tides Counselling Full time

**Administrative Assistant**

Pay: $22 per hour.

Shifts will be flexible with part time hours available.

This role will report to the Owner and CEO of Transforming Tides Counselling.

About Us

Transforming Tides Counselling is a professional, compassionate and client centered counselling service that offers virtual / online therapy across the Atlantic Provinces and in person therapy on location in Truro, Nova Scotia.

Our Vision

We help people learn to live life with ease

Our Core Values

Authenticity

Empowerment

Excellence

To succeed in this role..

You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.

**Qualifications**
- 2-3 years of experience in Client Care and Customer Service (preferably in a health related field )
- Experience with online client management systems is considered an asset.
- Experience supporting the creation of policies, procedures, manuals and tracking budget expenses is an asset.
- Psychotherapy undergraduate students and graduates are welcome
- Criminal Records and Vulnerable Sector Checks required

**Responsibilities**

Supporting Psychotherapists, Psychologists and Social Workers with client bookings, payments, administrating intake & consent forms, etc.

Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)

Claims confirmations from Insurance companies

Supporting clinic Owner with general office management duties

Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure

Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients

Confidence to share ideas and constructive criticism to help us grow

Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises

Tech savvy (we are mostly paper-less and everything is online)

An appetite for innovation and simplicity who is highly process oriented

Working autonomously comes easy to you but you also love collaborating with a talented team

Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Mac, Windows in a work environment

Knowledge of Jane App Office Management software is an asset

**Application Process**:
In addition to submitting a resume and cover letter:
We thank all applicants for their interests: Only those under consideration will be contacted.

**Job Type**: Part-time
Part-time hours: 10 - 20 per week

**Salary**: $22.00 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
- Work from home

Schedule:

- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (required)

Work Location: Hybrid remote in Truro, NS B2N 3H9

Application deadline: 2023-06-10
Expected start date: 2023-06-19

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