Technical Support Specialist
3 months ago
Education: Bachelor's degree
- Experience: 2 years to less than 3 years
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
**Screening questions**:
- Are you currently legally able to work in Canada?
**Health benefits**:
- Dental plan
- Health care plan
**Financial benefits**:
- Registered Retirement Savings Plan (RRSP)
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 44 hours per week
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