Cibc -administrative Assistant - Wood Gundy

3 weeks ago

Québec, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What you’ll be doing

You will provide ongoing support to a team that exceeds expectations for its clients. As a Sales Support Specialist/Administrator, you will be responsible for providing administrative support to the team of Investment Advisors in Wood Gundy's brokerage department. You will work closely with the team of advisors who plan and manage clients' investments. You will play a key role in supporting and servicing high net worth client accounts.

At CIBC, we offer the best work environment for you to succeed in your role. You will have the opportunity to manage your work activities on a hybrid basis, working on-site two to three days per week and telecommuting the other days.

How you’ll succeed- Administrative Support - Maintain compliance standards when dealing with clients or handling client files. Perform administrative duties and participate in administrative processes related to Investment Advisor and team support. Assist in the development of investment plans and written proposals for current and prospective clients. Assist with processes to redirect assets to appropriate financial products based on client risk tolerance and demographic profile as determined by the Investment Advisor.- Analytical Skills - Interpret, validate and execute internal and external client requests by establishing new client signature delegations or modifying existing client signature delegations for complex corporate structures, review existing files and correct documentation deficiencies related to signature delegations or MLA discovered during the audit process.- Critical Thinking - Verify documents in accordance with established signature delegation procedures to confirm that documents received from clients are complete and properly signed. Review complex legal agreements related to cash management products to enable implementation of new products and changes to existing products. Close gaps in signing authority documents, escalate unresolved issues, enforce policies or engage appropriate internal partners to facilitate resolution.- Engagement - Build a personal rapport so that every interaction is meaningful. Strengthen relationships by working with your team and providing administrative support to ensure customer needs are met. Follow through on requests by answering questions and providing an exceptional experience.- Organizational Skills - Support Investment Advisors by responding quickly to client requests and maintaining compliance standards on all files. Drive team success by improving team productivity, proactively uncovering business opportunities and assisting in the allocation of assets to the right financial products.

Who you are- You put clients first. You communicate to find the right solutions. You exceed expectations because it's the right thing to do.- You put your heart into your work. You care about people and respect different points of view. You listen to others and learn from their experience.- You understand that every detail counts. You notice things that others don't. Your critical thinking skills help inform your decision-making.- You make sense of data. You enjoy studying complex problems and interpreting information. You are confident in your ability to communicate detailed information in a powerful way- You are a certified professional (an asset) You have a current Investment Representative (IR) license in good standing and have successfully completed the Canadian Securities Course (CSC) and the Standards of Conduct Manual (SCM) course as well as the Registered Representative (IR) designation.- Experience in the financial services and brokerage industry and a working knowledge of various listing instruments is required.- You are able to serve clients in the community in both English and French- Values matter to you. You are your own person at work and embody our values of trust, teamwork and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- Realize your career ambitions: Enjoy an open and accessible culture that offers the flexibility and support you need to balance your family and professional life.- Earning potential: Possibility of doubling your income with commissions depending on the level of performance experience.- Build relationships: Work in a place with the right technology and infrastructure that fosters innovation, collaborat

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