Collection Agent
2 weeks ago
Responsible for the collection of past due account balances
- Determine suitable repayment plans based upon the consumers financial situation
- Effectively gather information to readily address disputes or billing errors
- Actively listen to consumers and develop solutions to overcome barriers to payment
- Ensure consumer concerns are addressed in a timely manner and that there is transparency in our processes
**Requirements**:
- Must be at least 18 years of age
- Experience in collections or customer service industry is an asset but not required
- Attention to detail and strong work ethic
- Strong written and verbal communication skills
- Innate problem solving ability
- Ability to work independently within a well defined structure
**Job Types**: Full-time, Permanent
**Salary**: $17.50-$23.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Ability to Commute:
- Toronto, ON M1H 3E9 (required)
Ability to Relocate:
- Toronto, ON M1H 3E9: Relocate before starting work (required)
Work Location: Hybrid remote in Toronto, ON M1H 3E9
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