Customer Care Administrator

5 days ago


Bolton, Canada Peri Formwork Systems Inc. - Canada Full time

**Permanent Full-time -Hybrid Opportunity**
- Looking to be a part of a progressive team?- Come join
- **PERI Canada**, where every team member is an ambassador asked to make
- **PERI** unique and successful, as we tackle future challenges together as one team**Why Join?**
- Competitive **Compensation & Retirement package**:

- Growth **Development & Training opportunities**:

- Great Team Environment that is **diverse, inclusive,** and innovative
- Culture built on **mutual respect, trust, and appreciation**
- ** Environmentally Conscious** with high occupational safety standards, while promoting Wellness & Wellbeing

**About Us**:
Our Culture drives our strong values to be:
**Entrepreneurial - Reliable - Open-minded - & Passionate**
- These values are what drives how we make decisions, how we serve our customers and how we build our team.**Position Summary**
- As part of the Customer Service Department in Operations, the Customer Care Administrator is accountable for process all orders into the data entry system, generate customer billing and preforming other administration functions as assigned reporting to the Customer Service Supervisor.**Some Key Responsibilities**
- Setup new projects and input contracts and material lists into the ERP system
- Receive and process incoming customer orders with a focus on quality and accuracy
- Assist in confirm return dates with customers
- Generate customer billing by producing appropriate control prints and timely invoices
- Reconcile accounts and close weekly invoices
- Update customer billing and account information
- Prepare reports for internal & external customers; including order history, open orders, back orders, customer counts, return tickets, backup for investigations
- Review and process return tickets

**Qualifications/Requirements**
- 3 years administration experience in a distribution and logistics role or certificate in logistics/distribution or freight logistics/transportation
- Proficient using Microsoft word and Excel
- Comfortable using computer to generate reports
- Able to work in a fast-paced organization
- Exceptional Data Entry skillsets with speed and accuracy
- Good communication skills and great team player

To Apply: Please submit your resume via PERI career site-
- We thank all applicants for their interest however, only those selected will be contacted.-
**PERI is an Equal Opportunity Employer



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