Customer Service Administrator

5 days ago

Bolton, Canada CARQUEST Canada Ltd. Full time

**Full benefits after 3 months RRSP match Employee discount**

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America.

We are looking for positive, goal-driven, automotive enthusiasts to join our collaborative customer service team who are dedicated to building authentic relationships with our customers.

**About the Position**:
Our Customer Service Administrator will report to the Customer Service Manager and is responsible for responding to customer requests as they come in and determining the availability of parts and prices in a timely and efficient manner. Our Customer Service Administrator will also be responsible for pack entry and processing invoice orders to customers.

**What we have to offer**:

- Opportunity to work for the largest after-market auto parts provider in North America
- Visibility to career growth opportunities across the entire Advance Auto Parts organization
- Access to a robust online training system for personal or leadership development
- A rewarding organizational culture through our Team Member recognition program and team lunches
- Employee discounts on auto parts, tools and equipment.
- Group employee benefits including health, Dental, Vision, Life Insurance, AD&D after 3 months
- Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members

**What you bring to the team**:

- **You are passionate about customer service **- It is in your nature to continuously provide exceptional customer service and you’re driven to build long-lasting relationships with customers, peers, management, etc.
- **You are an efficient problem solver under pressure **- You can research and handle customer issues as they arise including notifying customers regarding fill discrepancies on “must have orders”
- **You are a resourceful** **multi-tasker**- You have the ability to check prices and parts availability while speaking with customers and can re-key “unknown orders” to identify customer names, addresses and any other information for proper billing and shipping
- **You are a team player - **You are dedicated to contributing to a collaborative team with a positive and friendly attitude
- **You are organized and thorough -** You will maintain the special order file and follow up as necessary for billing invoices not received and proof of delivery to customer, you will maintain records to ensure prompt and accurate reporting and you will document over/short claims for research and resolution
- **You are reliable - **You are a self-starter who is dependable in completing tasks, is responsible in dealing with confidential information and contributes to a safe work environment
- **You are adaptable** - You can perform accounting duties consisting of credit entry, order entry and direct billing for shipments from other company locations
- **High school diploma **or general education degree (GED)

**Required Skills and Experience**:

- 1-3 years of customer service experience is required
- Computer knowledge of Microsoft Windows, Excel, Word
- Basic knowledge of some accounting procedures
- Must be detail oriented and have excellent mathematical skills
- Must have well developed interpersonal skills to deal with customers

**Physical Demands**:The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be sitting, walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to keyboard; reach with hands and arms; and stoop. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

**Work Environment**:The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working in an office environment. The noise level in the work environment is usually moderate.

**We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, and basis of disability or any other federal, provincial or local protected class.**

**Job Types**: Full-time, Permanent

Pay: $20.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life ins

  • Customer Service Administrator

    6 months ago

    Bolton, Canada CarHub Automotive Group Full time

    CarHub - Caledon Chrysler located North of 427/407 (Bolton) is looking for a friendly welcoming Customer Service administrator to join our team. This is a unique position that will combine outstanding Customer Service skills and Administration **Responsibilities will include**: **reception calls** - handling reception calls effectively is crucial for first...

  • Customer Service Administrator

    7 months ago

    Bolton, Canada Advance Auto Parts Full time

    Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America. We are looking for...

  • Customer Service Administrator

    20 hours ago

    Bolton, Canada CARQUEST Canada Full time

    **Full benefits after 3 months!** **RRSP match!** **Employee discount!** Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the...

  • Customer Service Administrator

    5 months ago

    Bolton, Canada CARQUEST Canada Ltd. Full time

    Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America. We are looking for...

  • Customer Service Administrator

    7 months ago

    Bolton, Canada CARQUEST Canada Ltd. Full time

    Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America. We are looking for...

  • Customer Service Administrator

    7 days ago

    Bolton, Canada CARQUEST Canada Ltd. Full time

    **_Competitive Salary with a 1 year step progression increase!_** **Full benefits after 3 months!** **RRSP match!** **Employee discount!** Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive...

  • Customer Care Administrator

    5 days ago

    Bolton, Canada Peri Formwork Systems Inc. - Canada Full time

    **Permanent Full-time -Hybrid Opportunity** - Looking to be a part of a progressive team?- Come join - **PERI Canada**, where every team member is an ambassador asked to make - **PERI** unique and successful, as we tackle future challenges together as one team!**Why Join?** - Competitive **Compensation & Retirement package**: - Growth **Development &...

  • Customer Service Administrator

    7 months ago

    Bolton, Canada CARQUEST Canada Full time

    **Full benefits after 3 months! RRSP match! Employee discount!** Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest...

  • Customer Service Administrator

    3 days ago

    Bolton, Canada CARQUEST Canada Ltd. Full time

    **Full benefits after 3 months! RRSP match! Employee discount!** Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest...

  • Customer Service Manager

    7 months ago

    Bolton, Canada Ritchie Bros. Full time

    ABOUT US- - The primary responsibility of the Customer Service Manager is to oversee auction administration processes and manage the human resources necessary for sale day operations. The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days. The Customer Service...

  • Bilingual Customer Service

    2 months ago

    Bolton, Canada The Auto Show Inc. Full time

    **Job Summary** As a Bilingual Customer service specialist fluent in French and english, you will be a vital asset in providing administrative support. Your responsibilities will include phone calls. data entry, filing, and customer service, utilizing your bilingual abilities to assist French and english speaking clients. Join our team and be a key player...

  • Customer Service Representative

    5 days ago

    Bolton, Canada CarHub Caledon Chrysler Full time

    Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner. - Take detailed messages. - Distributes mail/faxes and coordinates all courier pickups. - Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions. - Acquire knowledge...

  • Customer Service Representative

    5 days ago

    Bolton, Canada Metro Supply Chain" Full time

    Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest-growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment and enables our team to thrive. Over the past 40+ years, we’ve...

  • Customer Service Representative

    5 days ago

    Bolton, Canada Metro Supply Chain" Full time

    Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment and enables our team to thrive. Over the past 40+ years, we’ve...

  • Manager, Administrative Services

    7 months ago

    Bolton, Canada Toroid Technologies Incorporated Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and...

  • Customer Service Representative

    6 months ago

    Bolton, Canada Go Logistics Inc Full time

    Job Description: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. - Accurately enter customer information and update records in the company database. - Collaborate with other departments to ensure customer satisfaction and...

  • Dispatcher/customer Service

    3 months ago

    Bolton, Canada MGT Mechanical Ltd Full time

    Dispatcher / Customer Service Representative FOR OUR BOLTON OFFICE **Job Types**: Contract 1 year - Full time We are a progressive Commercial Refrigeration Service Company. Our excellent customer satisfaction level has made us grow at a rapid speed. we are now seeking a Dispatcher / Customer Service Representative to join our team in a full-time contract...

  • Customer Service Representative

    1 day ago

    Bolton, Canada Beaver Transportation Inc. Full time

    Beaver Transportation Inc. is hiring a Customer Service Representative to join our team. **Roles and Responsibilities** - Call and schedule customer orders in a fast-paced environment using CIGO - Providing clients with information affecting delivery, such as delays delivering high levels of customer experience. - Manage and maintain shipping manifests,...

  • Customer Service Representative

    6 months ago

    Bolton, Canada Go Logistics Inc Full time

    Job Description: Customer Service Representative - Mandatory 3- 4 years of Experience from Logistics background or Call Center background **Responsibilities**: - Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. - Accurately enter customer information and update records in the company...

  • Customer Service Representative

    2 months ago

    Bolton, Canada Go Logistics Inc Full time

    Job Description: Customer Service Representative - Mandatory 3- 4 years of Experience from Logistics background or Call Center background **Responsibilities**: - Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. - Accurately enter customer information and update records in the company...