Night Auditor

**Join our amazing team at The Pearle Hotel & Spa and work in our stunning new property on the waterfront of Lake Ontario Share your passion for hospitality with our guests and help to create memorable moments.**
- You love the idea of providing genuine and thoughtful hospitality
- You have a minimum 1 years of hotel Front Desk/ Night Audit experience
- You have excellent computer skills & familiarity with cash receipts, cash floats, balancing end of shifts, and budgeting
- You are experience with Marriott systems (High Performance Pricing, MARSHA, One Yield)
- You have a positive and proactive attitude, and demonstrate the following qualities; flexibility, dependability, and highly team and service oriented.
- You would like a job with the opportunity for endless growth

**Duties & Responsibilities**
- Provides superior customer service to our guests
- Has a full understanding of check-in and check-out procedures
- Resolve customer complaints and issues diplomatically and in timely manner
- Completes Bucket Check to verify guest room rate per signed registration card and ensure accurate revenue segment is posted in OPERA
- Review billing accuracy and packages
- Processes end of day accurately
- Prepare daily meeting packet for next day
- Balances/processes all interdepartmental postings, restaurant/spa bills, direct billing vouchers, etc.
- Review room assignment for next day and ensure block in vacant rooms
- Fully aware of Marriott Bonvoy Loyalty program benefits and process
- Learn and adhere to all fire and emergency procedures and Pearle and Health & Safety policies
- Assist with valet Car Parking
- Assist with small cleaning duties in lobby area (vacuuming/etc)
- Act as leader on duty in absence of Lead Night Auditor
- Perform other job duties as requested by leader on duty

**Qualifications**
- Hospitality Management diploma/degree is an asset
- “G” class driver’s license with a clean driving record
- 1 year hotel front desk or night audit experience required

**Advantages to being part of The Pearle Hotel & Spa Team**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Marriott Discounts
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._

Pay: From $22.00 per hour

**Benefits**:

- Employee assistance program

Schedule:

- 8 hour shift
- Night shift

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)
- Do you have a Valid Work Permit? If yes, please provide the expiry date.

Work Location: In person