Night Auditor

5 months ago

Burlington, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

**NIGHT AUDITOR**

Holiday Inn Burlington & Conference Centre is seeking to hire someone who has
exceptional guest service skills and who is extremely organized and takes pride in their
work.

**JOB DUTIES/RESPONSIBILITIES**
- Making guest reservations on the phone or in person, checking guests in & out of the Hotel following all IHG standards
- Accurate balancing of daily accounting functions
- Accurate entering of daily transactions into Google Sheet Documents and troubleshooting when off balance
- Processing credit card, debit and cash transactions
- Accurate maintenance of daily floats and deposits
- Problem-solving guest concerns or proactively exceeding guest expectations
- Providing guests with information about hotel rooms, amenities, services and local attractions
- Responding promptly to all requests by guests and employees and informing managers of maintenance deficiencies, guest concerns or service issues through effective communication
- Follow all shift checklist procedures
- Ensuring the work environment is tidy and well organized at all times
- Adheres to all health and safety guidelines and standards
- Adheres to all internal audit and Holiday Inn standards requirements
- Provide exceptional guest service to hotel guests at all times
- Maintain integrity, the highest caliber of customer service and respect to our guests and staff
- Conduct security rounds, inside and outside the hotel
- Dealing with, Emergency Response, Maintenance, Health & Safety and Fire Prevention related issues.
- Ensures company policies and procedures are adhered to
- Complete a nightly report

**JOB REQUIREMENTS**
- Hotel experience and Knowledge of Opera PMS is an asset
- Ability to deal with all levels of management, staff and owners in professional manner.
- Proficiency in Microsoft products and Google Sheets
- Excellent communication skills in English (French or other languages an
- asset)
- Excellent organizational, interpersonal and administration skills
- Proficient or familiar with computerized system including spreadsheets
- Ability to work within and meet deadlines. Proven ability to manage multitasked assignments
- Demonstrated knowledge of guest/customer service
- Available to work overnight shifts any day of the week including weekends and Holidays

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- 8 hour shift
- Night shift

Supplemental pay types:

- Overtime pay

Work Location: In person

  • Night Auditor

    5 months ago

    Burlington, Canada Comfort Inn Burlington Hotel Full time

    The Comfort Inn Burlington Hotel is seeking a professional and energetic individual for the position of Weekend Night Auditor/Guest Service Representative at the Front Desk. The shifts would be every Friday and Saturday night from 11pm-7am. If you were interested in more shifts, we would also train you in our other shifts 3pm-11pm and there would be a...

  • Night Auditor

    6 months ago

    Burlington, Canada The Pearle Hotel and Spa, Marriott Autograph Collection Full time

    **Join our amazing team at The Pearle Hotel & Spa and work in our stunning new property on the waterfront of Lake Ontario! Share your passion for hospitality with our guests and help to create memorable moments.** - You love the idea of providing genuine and thoughtful hospitality - You have a minimum 1 years of hotel Front Desk/ Night Audit experience - You...

  • Night Auditor

    3 months ago

    Burlington, Canada The Pearle Hotel and Spa, Marriott Autograph Collection Full time

    **Join our amazing team at The Pearle Hotel & Spa and work in our stunning new property on the waterfront of Lake Ontario! Share your passion for hospitality with our guests and help to create memorable moments.** - You love the idea of providing genuine and thoughtful hospitality - You have a minimum 1 years of hotel Front Desk/ Night Audit experience - You...

  • Night Auditor

    5 months ago

    Burlington, Canada Holiday Inn Burlington Hotel and Conference Centre Full time

    **NIGHT AUDITOR** Holiday Inn Burlington & Conference Centre is seeking to hire someone who has exceptional guest service skills and who is extremely organized and takes pride in their work. **JOB DUTIES/RESPONSIBILITIES** - Making guest reservations on the phone or in person, checking guests in & out of the Hotel following all IHG standards - Accurate...

  • Night Auditor Part Time

    6 months ago

    Burlington, Canada The Pearle Hotel and Spa, Marriott Autograph Collection Full time

    **Join our amazing team at The Pearle Hotel & Spa and work in our stunning new property on the waterfront of Lake Ontario! Share your passion for hospitality with our guests and help to create memorable moments.** - You love the idea of providing genuine and thoughtful hospitality - You have a minimum 1 years of hotel Front Desk/ Night Audit experience - You...

  • Weekend Night Auditor/front Desk Weekday Evenings

    5 months ago

    Burlington, Canada Comfort Inn Burlington Hotel Full time

    The Comfort Inn Burlington Hotel is seeking a professional and energetic individual for the position of Weekend Night Auditor/Guest Service Representative at the Front Desk. The shifts would be every Friday and Saturday night from 11pm-7am. The position would also include the 3pm-11pm shift on some weekdays. There would most likely be one to two, 3:00pm to...

  • Night Auditor

    1 month ago

    Burlington, Canada Best Western Plus Burlington Inn & Suites Full time

    Balance and audit for accuracy all room revenue and tax charges, cashiers reports, guest and house accounts - Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report and other audit reports necessary to ensure the accurate accounting of hotel revenues and that the...

  • Guest Service Agent

    3 months ago

    Burlington, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

    **Holiday Inn Burlington Hotel and Conference Centre is currently seeking a Guest Service Agent/Night Auditor** The Guest Service Agent is responsible for Check-in and check-out of guests and to respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. **The duties and responsibilities...

  • Guest Service Agent

    6 months ago

    Burlington, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

    **Holiday Inn Burlington Hotel and Conference Centre is currently seeking a Guest Service Agent/Night Auditor** The Guest Service Agent is responsible for Check-in and check-out of guests and to respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. **The duties and responsibilities...