Account Supervisor

4 weeks ago

Toronto, Canada BIMM Full time

BIMM is booming, so we’re looking for an **Account Supervisor** to join our team

**Who we are**

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

**Who we’re looking for**

**Responsibilities**
- Ensure that all projects are executed to plan through managing the internal team, agency resources and workflow process
- Fully understand the clients’ business and maintain current industry knowledge
- Develop a positive and partnering relationship with all clients and their agencies
- Take an active role building the clients’ business, generating new strategies and anticipating advertising needs
- Ensure that the team produces all client work with the highest level of quality, ensuring that creative is on strategy
- Challenge the status quo for the best results for the client and the agency
- Provide POVs as they relate the clients’ business
- Review all briefs and provide constructive feedback to the team as necessary
- Keep the Account Director informed of account activities
- Resolve internal challenges as they are identified and utilize the support of the leadership team as needed
- Own and monitor the competitive intelligence process
- Assist with managing fiscal budgets and internal budgets
- Provide input into staffing plans, budgets and promotions
- Take an active role in building a positive agency culture
- Take an active role in developing all direct reports, providing mentorship and a positive work environment
- Assist in conducting performance reviews

**Requirements**:

- Minimum 5 years of experience in an agency environment
- Solid understanding of agency and creative processes (especially mass media)
- Previous experience in retail is an asset
- Track record of building strong client relationships
- Solid presentation skills
- Ability to motivate, lead team members and delegate tasks
- Proactive
- Results and quality driven
- Demonstrated fiscal management skills
- Exceptional organizational and time management skills
- Proven ability to multi-task and set priorities in a fast paced environment
- Agency experience in CRM and digital marketing

**Nice to have**
- Experience working with multiple agency partners
- Post-secondary education (marketing/advertising)
- Social media community management

**What’s in it for you?**
- Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the office. Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah
- Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
- Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes, Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking classes. Our summer and holiday parties are quite memorable as well Having Fun Everyday is one of our core values.
- We believe in working & meeting with purpose. We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
- Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
- Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

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