Tenant and Property Specialist

3 months ago

Brampton, Canada Services and Housing In the Province Full time

**About the Role**:
Reporting to the Manager of Tenant Services, the Tenant and Property Specialist will be responsible for providing strategic tenant management, tenant relations, and lease enforcement. This position focuses on preventing tenant evictions and enhancing the quality of life for tenants by addressing community issues. The Tenant and Property Specialist develops and maintains cooperative relationships among community agencies, staff, funders (ROP), and tenants. Additionally, they actively participate in building a sense of community and coordinate related activities for tenants.

**Duties and Responsibilities**:
**Tenant Resource and Guidance**
- Act as a resource for tenants, community agencies, ROP and staff
- Provide guidance to tenant service coordinators, facilities staff, and student placements on housing and tenancy policies

**Individual Plans and Support**
- Support in collaboration with clinical supports individual plans for tenants at risk of eviction, coordinating additional supports if needed
- Liaise with community agencies, internal staff, community stakeholders to develop and negotiate plans

**Community Building Engagement**
- Provide support and guidance for (building) initiatives
- Support, plan, coordinate, and facilitate building events and workshops in collaboration with clinical supports and community development
- Support tenant associations, community members, and activities through funding proposals and implementation

**Lease Management and Legal Proceedings**
- Manage tenancy matters related to lease agreements, including mediation, referral services, and crisis intervention
- Receive rental payments and record as needed

**Community and Tenant Support**
- Provide ongoing communication to tenants regarding projects and address concerns before, during, and after completion
- Facilitate and coordinate activities/initiatives to support SHIP’s housing plan
- Overseeing rent collections, counseling tenants on their rights and responsibilities, and addressing tenant complaints in accordance with policies

**Community Liaison and Representation**
- Participate and represent the department in meetings with agencies and community groups
- Liaise and consult with community agencies and other staff to contribute to community capacity building and support tenant health and well-being

**Documentation and Reporting**
- Assist tenants with completing forms, surveys, and other documentation (if needed)
- Provide summary reports to management
- Document rental payments and provide receipts
- Document as needed within Yardi/CRMS as required
- Preparing monthly reports for management, maintaining communication with the Tenant Relations Manager and Property Service Manager, and collaborating with maintenance staff on tasks such as tenant move-ins/outs and damage assessments
- Perform additional duties as required/delegated by Management

**Qualifications**:

- Post education in Social Sciences, Business Administration, Property Management, Finance, or equivalent
- Minimum of 3-5 years of experience in property management or property administration
- Understanding of the Housing First philosophy
- Experience working with vulnerable populations
- Experience in residential, or commercial property management is preferred
- Demonstrated experience in lease administration, tenant services, and financial management
- Thorough understanding of property management principles, leasing procedures, and landlord-tenant law
- Proficiency in property management software and financial management tool
- Knowledge of building codes, zoning regulations, and maintenance standards
- Familiarity with budgeting, forecasting, and financial reporting
- Exceptional organizational and time management abilities
- Ability to prioritize tasks, manage multiple properties, and meet deadlines
- Attention to detail in maintaining property records, lease agreements, and financial document
- Proven ability to identify and resolve property-related issues promptly
- Creative problem-solving skills to address maintenance issues, tenant complaints, and other challenges
- Strong interpersonal skills
- Capacity to make strategic decisions and manage resources efficiently
- Responsive and proactive approach to addressing tenant concerns and inquiries
- Certified Property Manager (CPM) designation preferred
- Additional certifications such as Certified Apartment Manager (CAM) or Facilities Management Professional (FMP) could be beneficial
- Strong working knowledge of Microsoft software (e.g. Excel, Word, etc.) and Yardi
- A valid Ontario Class “G” Driver’s license and a vehicle with adequate insurance coverage is required

**Working Conditions and Physical Requirements**:

- Day shifts (Monday - Friday) with the ability to work excess/overtime hours where required
- Able to work well with internal and external clients
- Able to drive, walk (site locations) regularly
- Able to sit for prolonged periods of time
- Able to

  • Property Administrator/ Property Manager

    3 months ago

    Brampton, Canada Emerald Hotel and Suites Full time

    Job Overview: We are seeking a highly organized and detail-oriented Property Administrator to join our team. As a Property Administrator, you will be responsible for managing administrative tasks, maintaining tenant relationships, and supporting the property management team. This is an excellent opportunity for someone with strong administrative and customer...

  • Full Time Residential Property Administrator, 3 Yrs

    3 months ago

    Brampton, Canada DMS PROPERTY MANAGEMENT Full time

    The DMS Group is currently seeking a **Property Administrator **to join our team in **Brampton**. The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and deliverables as well...

  • Tenant Relations Worker

    3 months ago

    Brampton, Canada Services and Housing In the Province Full time

    Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas. Our commitment to increase quality of life through...

  • Property Maintenance Specialist

    3 weeks ago

    Brampton, Ontario, Canada Minhas Group Full time

    Job OverviewThe Minhas Group is seeking a dedicated Handyman/Woman to ensure the upkeep and maintenance of our properties. This role is essential in providing a safe and comfortable environment for our tenants.QualificationsEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork EnvironmentThe position requires...

  • Property Administrator

    3 months ago

    Brampton, Canada Golden Equity Properties Full time

    **Job description** **AREA ADMIN ASSISTANT** You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. Golden Equity Properties has been specializing in the acquisition and management of multi-unit residential properties in the Quebec and Ontario markets since 2001. We...

  • Property Administrator

    3 months ago

    Brampton, Canada Golden Equity Properties Full time

    **Job description** **AREA ADMIN ASSISTANT** You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. Golden Equity Properties has been specializing in the acquisition and management of multi-unit residential properties in the Quebec and Ontario markets since 2001. We...

  • Commercial Property Administrator

    3 months ago

    Brampton, Canada Angus Consulting Management Limited Full time

    ACML’s team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience throughout North...

  • Property Administrator

    3 months ago

    Brampton, Canada Soneil Investments Full time

    **Company Description**: For over 25 years, Soneil Investments has owned, managed and developed properties throughout the Greater Toronto Area (GTA). Our diverse portfolio contains industrial, office, and retail properties. Through the core principles of investing in strategically located, high-return properties and providing quality, stable management,...

  • Property Administrator

    2 months ago

    Brampton, Canada RioCan Full time

    POSITION OVERVIEW:Reporting to the General Manager, this position provides administrative support and helps to ensure smooth day-to-day operation of the properties. This role will be based at one of our West GTA offices.RESPONSIBILITIES:Collecting, reconciling, and entering monthly rents in JD Edwards.Maintain and update tenant files, tenant/vendor insurance...

  • Property Administrator

    2 months ago

    Brampton, Canada RioCan Full time

    POSITION OVERVIEW:Reporting to the General Manager, this position provides administrative support and helps to ensure smooth day-to-day operation of the properties. This role will be based at one of our West GTA offices.RESPONSIBILITIES:Collecting, reconciling, and entering monthly rents in JD Edwards.Maintain and update tenant files, tenant/vendor insurance...

  • Property Maintenance Specialist

    3 weeks ago

    Brampton, Ontario, Canada Minhas Group Full time

    Position OverviewThe Minhas Group is seeking a dedicated Handyman/Woman to join our team. This role involves a variety of maintenance tasks aimed at ensuring the functionality and aesthetics of our properties.Key ResponsibilitiesMaintenance Tasks: Perform cleaning and upkeep of windows, walls, and ceilings.Repairs: Conduct minor adjustments and repairs to...

  • Commercial Property Administrator

    3 months ago

    Brampton, Canada KANEFF PROPERTIES LTD Full time

    **Job Title**:Property Administrator, Commercial (Contract, Mat Leave)**: We are looking for an experienced, dynamic, and passionate **Property Administrator, Commercial **to support our growing team! You will report directly to the Commercial Property Manager as an integral part of our commercial real estate team. You will be the main point of contact for...

  • Property Operations Assistant- Contract

    3 months ago

    Brampton, Canada Morguard Full time

    **This is a Contract position for 12-18 months.** **PURPOSE** The Property Operations Assistant is accountable to the Manager, Operations for assisting in the day-to-day administration for the Property Operations function for an office/industrial portfolio of properties to ensure that all administrative and other function-specific support activities are...

  • Property Administrator

    3 days ago

    Brampton, Canada HighView Partners Full time

    Become part of a prominent real estate developer and property manager boasting over 70 years of expertise in the GTA and the Golden Horseshoe. Embrace the opportunity to serve as a Commercial Property Administrator in Brampton, providing exceptional support amidst substantial growth. Your New Employer Your new employer is a family-operated business and...

  • Residential Property Manager

    3 months ago

    Brampton, Canada Golden Equity Properties Full time

    **PROPERTY MANAGER** You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. Golden Equity Properties has been specialising in the acquisition and management of multi-unit residential properties in the Quebec and Ontario markets since 2001. We are looking skilled and...

  • Property Administrator

    2 months ago

    Brampton, Canada HighView Partners Inc. Full time

    Become part of a prominent real estate developer and property manager boasting over 70 years of expertise in the GTA and the Golden Horseshoe. Embrace the opportunity to serve as a Commercial Property Administrator in Brampton, providing exceptional support amidst substantial growth.Your New EmployerYour new employer is a family-operated business and...

  • Property Administrator

    2 months ago

    Brampton, Canada HighView Partners Inc. Full time

    Become part of a prominent real estate developer and property manager boasting over 70 years of expertise in the GTA and the Golden Horseshoe. Embrace the opportunity to serve as a Commercial Property Administrator in Brampton, providing exceptional support amidst substantial growth.Your New EmployerYour new employer is a family-operated business and...

  • Property Management Agent

    51 minutes ago

    Brampton, Ontario, Canada Malabar Residence Inc. Full time

    About the RoleWe are seeking a highly organized and efficient Property Management Agent to join our team at Malabar Residence Inc. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our properties.Key ResponsibilitiesContract Administration: Prepare and administer contracts for property services,...

  • Property Administrator

    3 months ago

    Brampton, Canada TRIPLE NET REALTY INC. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience **Tasks**: - Negotiate or approve rental or lease of properties on behalf of property owner - Ensure terms of lease agreements are met - Prepare and administer contracts for property services, such as maintenance - Co-ordinate...

  • Property Administrator

    3 months ago

    Brampton, Canada VENDEX REALTY INC Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Asset languages**: - Hindi - Panjabi; Punjabi **Tasks**: - Negotiate or approve rental or lease of properties on behalf of property owner - Ensure terms of lease agreements are met - Hire and supervise support staff performing operational, clerical or maintenance duties - Prepare and...