Collections Agent

5 months ago


Cambridge, Canada Alliance Technology Services Inc. Full time

Responsibilities:

- Contact customers to collect on overdue accounts
- Negotiate payment arrangements and settlements with customers
- Maintain accurate and up-to-date records of all collection activities
- Perform account analysis to determine appropriate collection strategies
- Utilize accounting software to track and manage customer accounts
- Conduct account reconciliations to ensure accuracy of balances
- Provide excellent customer service while resolving payment issues and answering inquiries
- Collaborate with other departments to resolve customer disputes or billing discrepancies

Qualifications:

- Previous experience in financial services or collections preferred
- Strong knowledge of accounts receivable and accounts payable processes
- Proficient in data entry and comfortable working with accounting software
- Excellent negotiation and communication skills
- Detail-oriented with strong analytical abilities
- Ability to work independently and meet collection targets
- High level of professionalism and customer service orientation

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.

**Job Type**: Part-time

**Salary**: $17.50-$25.00 per hour

**Benefits**:

- Extended health care
- Vision care

Ability to Commute:

- Cambridge, ON N1T 2H9 (required)

Ability to Relocate:

- Cambridge, ON N1T 2H9: Relocate before starting work (required)

Work Location: In person



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