Customer Service Manager
5 months ago
Requisition ID: 192615
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**What you’ll be doing**
Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture.
**Is this role right for you? In this role you will**:
- Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates
- Build strong customer relationships and deliver excellent customer service
- Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc.
- Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience
- Act as a change management lead by assisting with the implementation of new policies and procedures
**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**:
- Excellent leadership skills, able to coach and develop your team
- Strong customer service skills
- Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset
- Excellent communication skills
- Availability to work a flexible schedule
- Previous banking experience is a strong asset
- Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
**What’s in it for you?**
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities
- for you and our customers.
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package.
Location(s): Canada : Ontario : St. Marys
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
-
Office Administration and Customer Service
5 months ago
St. Marys, Canada Perth County Ingredients Full time**Perth County Ingredients has an immediate opening for a 14 Month Maternity Leave Contract Position** **Contract Position of: Office Administration and Customer Service** **Perth County Ingredients** is a privately held Canadian producer of dried egg products, located in beautiful St. Marys, Ontario. As part of the Perth County Ingredients team, you will...
-
Customer Service Representative/sales
5 months ago
St. Marys, Canada Fawcett Tractor Supply Ltd Full timeOverview: Reporting to the Operations Manager, you will manage customer-initiated calls seeking company-supplied Agricultural Products. You will source inventory to create sales as well as outsource products from vendors for non-stocked items requested to meet customer needs, eventually leading to closing sales and meeting monthly targets. **Essential...
-
Customer Service
5 months ago
St. Marys, Canada Canadian Farm Supply Full timeResponsibilities: - Answer customer inquiries and resolve issues in a timely and professional manner - Assist customers with product information, pricing, and order status - Enter customer data and update account information accurately in the system - Identify opportunities for upselling and cross-selling products to customers - Analyze customer needs and...
-
Customer Service Manager
2 days ago
Saint Marys, Canada Nutreco Full timeJob DescriptionJoin Our Purpose - Feeding the Future Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition...
-
Customer Service Associate/cashier
5 months ago
St. Marys, Canada Jackson Guardian Pharmacy Full timeJacksons Guardian Pharmacy is looking a Part Time employee that is reliable, flexible and organized with a friendly dementor for our front of store position. Should have experience working in a sales driven environment. Experience with POS system an asset. Must be committed and excel at providing excellent, fast and friendly customer service. Some...
-
Customer Service Representative
2 months ago
St. Marys, Canada Scotiabank Full timeRequisition ID: 208009 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Service Representative
3 weeks ago
Fort St. John, Canada BC Public Service Full timeThe TeamThe Fort St John Service BC team is a close-knit group of customer service representatives who value teamwork and strive to provide excellent service to citizens and businesses. They handle requests efficiently, whether in-person, by mail, or phone, and support provincial programs and services from other public sector agencies.The RoleThe role of a...
-
Customer Service Representative
5 months ago
St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time**Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...
-
Customer Service Representative/sales
5 months ago
St. Marys, Canada Fawcett Tractor Supply Ltd Full time**What will I do?** - Handle agriculture, industrial and surplus parts inquiries from our customer base of thousands via phone, internet, or in-person - Assist walk in customers with questions and orders **What’s required from me?** - Must be able to work in Canada - Able to lift up to 25 pounds - Able to use a computer proficiently - Previous ag...
-
Customer Experience Associate
5 months ago
St. Marys, Canada TD Bank Full time**Work Location**: St Marys, Ontario, Canada **Hours**: 30 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...
-
Delivery Driver
5 months ago
St. Marys, Canada Dryve Delivery Service INC. Full timeAre you interested in working independently while supporting local businesses? **Company Description** Dryve Delivery Services Inc. is a locally owned company providing a variety of delivery services. We offer competitive rates, daily pay and bonuses. Part-time and full time positions available. **Driver Responsibilities and Duties**: - Professional...
-
Delivery Driver
5 months ago
St. Marys, Canada Dryve Delivery Service INC. Full timefull-time**DRYVE DELIVERY SERVICES - DELIVERY DRIVER** Are you interested in working independently while supporting local businesses? **Company Description** Dryve Delivery Services Inc. is a locally owned company providing a variety of delivery services. We offer competitive rates, daily pay and bonuses. Part-time and full-time positions...
-
Customer Service Representative
5 months ago
St. Albert, Canada HYTORC Sales & Service Full timeHYTORC Sales & Service is looking for a **TEMPORARY** full-time Customer Service Representative. The position will be for a minimum of two months but possibly longer and could have the possibility of becoming permanent. The main responsibility will be to prepare rental and purchase quotes, prepare packing slips, and carrier/courier waybills and labels. The...
-
Customer Service Associate
20 hours ago
St. Marys, Canada McDonald's Full timeWe are more than just a local restaurant. We are a collection of hardworking entrepreneurs who strive to deliver exceptional experiences for our guests.Our offer includes access to education and skills development opportunities, flexible hours/shifts, a safe and inclusive work environment, and the chance to earn and learn with us.The job entails greeting...
-
Customer Service Manager
1 month ago
St. Catharines, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Customer Service Manager
3 months ago
St. Catharines, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Mobility Van Driver
5 months ago
St. Marys, Canada St. Marys and Area Mobility Service Full timePOSITION: Mobility Van/Bus Driver, St Marys & Area Mobility Service Casual, Permanent : St. Marys & Area Mobility Service is a not-for-profit, community accessible transportation provider. Mobility van/bus drivers provide transportation to clients, using agency owned accessible vehicles. This position can be physically demanding, requiring the ability to...
-
Mobility Van Driver
5 months ago
St. Marys, Canada St. Marys and Area Mobility Service Full timePOSITION: Mobility Van/Bus Driver, St Marys & Area Mobility Service Casual, Permanent : St. Marys & Area Mobility Service is a not-for-profit, community accessible transportation provider. Mobility van/bus drivers provide transportation to clients, using agency owned accessible vehicles. This position can be physically demanding, requiring the ability to...
-
Service Writer
2 months ago
St. Marys, Canada Delta Power Equipment Full time**SERVICE WRITER** **Location: St. Marys, ON** **Type: Fulltime, Permanent** Delta Power Equipment is a full-service farm and construction equipment dealership with 450+ employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference...
-
Assistant Shop Manager
3 weeks ago
St. Marys, Canada All Equip Repair Full timeReporting to the Shop Manager, you will be responsible for the overall management and performance of our repair and manufacturing facility. Role involves overseeing a team of installers, welders and technicians, ensuring the timely and efficient repair and maintenance of our customers vehicles as well as supporting our manufacturing side where we build the...