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Administrative Assistant
3 weeks ago
About us:
The Ottawa West Dental office has been serving the west-end Ottawa and surrounding communities for 40 years. We offer a wide range of dental services, including general dentistry, cosmetic services, dentures, Invisalign-Orthodontics, and gum grafting. In conjunction with our-onsite lab, Ottawa West Dental provides our patients with access to technology to support their customized treatment plans.
We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
Schedule: Full-time
- 1 Year Maternity Leave Coverage_
Monday - Thursday
Benefits of Joining Our Team:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
- Dental care
- On-site parking
- Paid time off
- Wellness program
**Responsibilities**:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset
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