Treatment Coordinator

3 weeks ago


Edmonton, Canada University of Alberta Full time

**MED Dentistry Non-Bud**:

- Competition No.

**S100351006**
- Posting Date

**May 03, 2023**
- Closing Date

**May 10, 2023**
- Position Type

**Full Time - Operating Funded**
- Salary Range

**$43,365 to $58,081 per year**
- Grade

**06**
- Hours

**35.00**

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Location**

Work will primarily take place at North Campus Edmonton.

This role is in-person.

**Working for the University of Alberta**

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

**Working for the Department/Faculty**

The School of Dentistry Oral Health Clinic (OHC) located on the 8th Floor of the Kaye Edmonton Clinic provides oral health care services.

**Position**

Reporting to the Patient Services & Systems Supervisor with a dotted line reporting to the Program Directors and the Discipline Lead, the Treatment Coordinator provides administrative support to the patients and students/residents. This position works in a busy environment, answering a high volume of phone calls and interacts daily with patients and students/residents. - Assignment will be for the Implant Program.

**Duties**
- Assigns incoming referrals to a student/resident
- Helps coordinate the sequencing of appointments for patients being treated with the students/residents
- Documents all patient communication in contact notes
- Initiates and books appointments, including those for new patients and recalls based on patient and student/resident needs
- Reviews appointments daily in order to ensure maximum clinic utilization
- Coordinate insurance claims

**Minimum Qualifications**
- Minimum post-secondary certificate in a related field required
- Five years relevant experience in a dental office environment.
- Experience working with Electronic Health Record systems is required.
- Dental terminology and background is required.
- Dental Assisting background is an asset.
- Excellent communication skills and interpersonal skills.
- Ability to work independently, with a high level of motivation.
- Accuracy and attention to detail.
- Ability to prioritize activities and meet deadlines.
- Exceptional customer service skills working within a fast-paced environment

**How to Apply**

**We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.


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