Restaurant General Manager

2 weeks ago

Vancouver, Canada A&W Restaurants Full time

**A&W Restaurants** in Vancouver, BC, is looking for a permanent full-time **Restaurant Manager** to start immediately at our 49th & Oak Street location.

**Compensation Starting: $63,988** including guaranteed allowances, depending upon experience and/or completion of in-house training. **Plus**, up to 15% base salary bonus paid quarterly depending upon the restaurant’s results. **Base Salary: $52,000**

**Benefits **which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D, along with an optional Group RRSP.

**The McMurray Group** is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

**ROLE**

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business. The Manger will be scheduled in positions, working _‘hands-on’_ alongside the team members.

**RESPONSIBILITIES**

**_ Operations_**
- Balance key goals - high quality, speed of service and cost control through effective management of the operating system.
- Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
- Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
- Schedules staff, including self, to operational positions and shift roles.
- Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
- Working knowledge of climate goals, ensuring they are practiced daily.

**_Human Resources_**
- Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
- Trains, develops, confronts poor performance and terminates staff.
- Leads meetings.
- Documents critical incidents and reports them to key individuals.
- Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.
- Has knowledge of HR policies and makes sure they are enforced.

**_ Financial_**
- Completes daily, weekly, and period accounting administration.
- Manages inventory control, ordering, cost control and weekly inventory counts.
- Applies cash and food cost management principles.
- Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.

**_Customers_**
- Ensures that cleanliness standards and safe food handling practices are met.
- Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
- Responsible for all local store marketing.
- Manages accidents or complaints, implementing service recovery program.
- Ensures teams appearance is to standard.

**QUALIFICATIONS**
- Strong interpersonal skills and proven leadership with supervisory experience
- Expertise in all restaurant positions
- Knowledge of restaurant Operating Systems
- Complete knowledge of Operating Standards
- High interest in developing others
- Ability to do accounting and manage administrative aspects of the operation

**PREFERED SKILLS**
- Acceptable oral and written business communication skills
- Competency in Windows 11 and Microsoft 365 Applications, including Word, Excel, and Outlook
- Ability to give presentations
- Ability to build and maintain positive relationships with colleagues and suppliers

**ADDITIONAL NOTES**

**_ Physical Demands_**
- Standing and walking for extended periods
- Some heavy lifting

Job Posted: April 15, 2024

**How To Apply**
- by mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6, or
- by fax: 250-275-6707, or

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