Evening Shelter Counsellor, Isabel Johnson Shelter

2 weeks ago

Regina, Canada YWCA Regina Full time

Evening Shelter Counsellor, Isabel Johnson Shelter

Hours of Work: 3:30pm-12:30am on rotation including two weekends a month Length of Employment: Permanent

Start Date: Immediate Salary/Hourly Wage: $22.80/hr.

Open to: Internal/External

YWCA Regina Inc, established in 1910, aspires to a world where communities benefit from the full and equitable inclusion of women and families and that the experiences and perspectives of women and families are reflected in all facets of society. We are a community voice of and for women and a trusted partner in addressing the most complex community issues faced by women and our community. YWCA Regina provides childcare, shelter and housing, community programs, family support programs, and outreach. YWCA Regina Inc. Values Respect: Everyone is deserving of an equitable and judgement free environment Inclusion: Everyone has an equal voice Trust: Our work is done with integrity and authenticity to maintain the trust we have gained in our community Encouragement: We meet people and community where they are to support where they want to be Resiliency: We address difficult conversations and community issues YWCA Regina is committed to anti-colonial, anti-racist practice and to a workplace that prioritizes cultural safety. In addition, YWCA Regina is committed to creating a safe, inclusive, and accessible services and spaces for Gender and Sexually Diverse Persons. YWCA Regina acknowledges and accepts that our social systems, communities, and often our interpersonal relationships, organizational processes, advocacy, and practices perpetuate the marginalization of Indigenous peoples, Black people and Gender and Sexually Diverse people. YWCA Regina is committed to systemic change and to actions that further justice, truth, and reconciliation for marginalized peoples. YWCA has established commitments that outline the implementation of new practices and procedures involving actionable changes to policy, systems and governance.

Responsibilities: Service Delivery: - Provide all care, advocacy, counselling, and listening from a trauma informed care lens;
- Build therapeutic relationships with all residents;
- Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities;
- Provide practical support for all aspects of resident stays;
- Ensure the well-being of all women and children by maintaining a clean facility;
- Provide information, education, referrals, and support to the residents as needed;
- Collaborate with the other Shelter Counsellors to create individualized plans for each resident and family; and - Provide referrals and advocacy to ensure that residents have necessary support to deal with barriers regarding housing. Administration and Operations: - Participate in Women’s Housing training as a part of continuous improvement;
- Answer shelter phone and record all calls, screen requests for entry and respond to information requests;
- Complete intake and departure process with each woman/family;
- Maintain accurate case management and stats keeping records;
- Maintain accurate records in the HIFIS and/or WSIS database;
- Assist with transportation as needed and available; and - Assist with the daily operation of the shelter including but not limited to the sorting of donations, cleaning, sorting and upkeep of toys, and assisting with the groceries and food inventory.

Outreach Qualifications: - Experience working with Indigenous peoples and cultures;
- Bachelor’s degree in Social Work, Justice Studies, or other human service field OR an equivalent combination of education and experience;  - Demonstrated experience working with the complex needs of people experiencing homelessness;
- Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence is essential;
- Ability to work independently and with a team;  - Accurate record-keeping ability and basic computer skills (knowledge of HIFIS would be an asset);
- Good communication and organizational abilities;
- Crisis intervention skills;
- Cultural awareness, and respect for women and children of various backgrounds;   - Class 5 driver’s license; and - Valid First Aid/CPR certification  

Note: Only applicants Selected for an interview will be contacted. No phone calls, please

**Job Types**: Full-time, Permanent

**Salary**: $22.80 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Night shift

Work Location: In person

Application deadline: 2023-03-27

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