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Shelter Counsellor
4 months ago
**Hours of Work**:7am - 4pm on rotation including two weekends a month, 32 hours per week
**Length of Employmen**t: Permanent
**Start Date**: ASAP
**Wage**: $22.80hr
**Open to**: Internal and External applicants
The YWCA Regina exists to support and empower women, children, and youth in addressing their diverse needs in the realization of their full potential, which benefits all. And further, it exists so that:
- Women, youth, & children are safe, secure, & free from abuse,
- Women, youth, & children are empowered & supported in making healthy choices,
- Women, youth, & children are making independent choices & are taking responsibility for their lives, &
- Women, youth, & children work towards a better world for themselves & others.
**Position Description**
**Responsibilities include**:
**Service Delivery**
- Provide all care, advocacy, counselling, and listening from a trauma informed care lens;
- Build therapeutic relationships with all residents;
- Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities.
- Provide practical support for all aspects of resident stays;
- Provide information, education, referrals, and support to the residents as needed;
- Collaborate with the other Shelter Counsellors to create individualized plans for each resident and family
- Provide referrals and advocacy to ensure that residents have necessary supports to deal with barriers regarding housing
- Support women and families in preparing for their move into housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness;
**Administration and Operations**
- Answer shelter phone and record all calls, screen requests for entry and respond to information requests;
- Complete intake and departure process with each woman/family;
- Maintain accurate case management and stats keeping records;
- Maintain accurate records in the HIFIS and/or WSIS database;
- Assist with transportation as needed and available;
- Assist with the daily operation of the shelter including but not limited to the sorting of donations, cleaning, sorting and upkeep of toys, and assisting with the groceries and food inventory;
- Ensure the well-being of all women and children by maintain a clean facility;
**Requirements**:
- Experience working with Indigenous communities and cultures;
- Bachelor’s degree in Social Work, Justice Studies, or other human service field OR an equivalent combination of education and experience;
- 2 or more years of case management experience is preferred;
- **Demonstrated experience working with the complex needs of people experiencing homelessness;**
- **Knowledge of the Child Welfare system, Trauma Informed Care, Harm Reduction, and Family Violence would be an asset;**
- Ability to work independently and with a team:
- Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset);
- Good communication and organizational abilities;
- Crisis intervention skills;
- Cultural awareness, and respect for women and children of various backgrounds;
- **Class 5 driver’s license;**
- **Valid First Aid/CPR certification**
**Job Types**: Full-time, Permanent
**Salary**: $22.35 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site childcare
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Application deadline: 2023-06-09
Expected start date: 2023-06-12
