Shelter Counsellor

**Hours of Work**: Evenings
- 3p-11:30p on a rotational schedule working two weekends per month
**Length of Employment**: Permanent
**Compensation**: $22.80 per hour

**Position Description**
Under the direct supervision of the Women’s Housing Extended Leadership Team or designates, Support Team Members are responsible for providing a safe and nurturing home for women and families on a 24-hour basis The Shelter Counsellor is responsible for providing practical support to all residents and ensuring the smooth operation of the shelter. A main focus of the Shelter Counsellor, in collaboration with the rest of the team, is to create and monitor strength based individualized plans with each woman and family staying in the shelter to help facilitate meeting needs/goals.

**Responsibilities include**:
Service Delivery
- Provide all care, advocacy, counselling, and listening from a trauma informed care lens;
- Build therapeutic relationships with all residents;
- Actively work towards developing familiarity with Indigenous cultural traditions and engagement withIndigenous people and communities.
- Provide practical support for all aspects of resident stays;
- Ensure the well-being of all women and children by maintaining a clean facility;
- Provide information, education, referrals, and support to the residents as needed;
- Collaborate with the other Shelter Counsellors to create individualized plans for each resident andfamily;
- Provide referrals and advocacy to ensure that residents have necessary supports to deal with barriersregarding housing;
- Establish/maintain positive relationships with actors in the criminal justice system including police,prosecutors, Legal Aid, crown prosecutor, defense attorneys, and Victim Services to ensues principles,guidelines, and laws such as the Victims Bill of Rights, testimonial aids, or other supports are utilized asbest they can to address the victim’s needs;
- Support women and families in preparing for their move into housing including helping them toarrange utility hook up, financial planning, food planning, locating furnishings, community mapping,and developing a housing preservation plan to reduce the risk of future homelessness;
**Administration and Operations**
- Answer shelter phone and record all calls, screen requests for entry and respond to informationrequests;
- Complete intake and departure process with each woman/family;
- Maintain accurate case management and stats keeping records;
- Maintain accurate records in the HIFIS and/or WSIS database;
- Assist with transportation as needed and available;
- Assist with the daily operation of the shelter including but not limited to the sorting of donations,cleaning, sorting and upkeep of toys, and assisting with the groceries and food inventory;

**Requirements**:

- Experience working with Indigenous communities and cultures;
- Case management experience is preferred;
- Demonstrated experience working with the complex needs of people experiencing homelessness;
- Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset;
- Ability to work independently and with a team:

- Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset);
- Good communication and organizational abilities;
- Crisis intervention skills;
- Cultural awareness, and respect for women and children of various backgrounds;
- Class 5 driver’s license;
**To Apply**:
Please clearly state the position for which you are applying. We will reach out to applicants selected for an interview, no phone calls please.

**Job Types**: Full-time, Permanent

**Salary**: $22.80 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Weekend availability

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-01-16