Manager, Hardware Asset Management

2 weeks ago


Montréal, Canada CGI Full time

This is a management position in the Hardware Asset Management domain, part of the overall ITAM and Compliance Corporate Team. You will be directly reporting to the Director of ITAM and Compliance.

**The Corporate HAM Manager will**:

- Serve as a Hardware Asset Management Subject Matter Expert for CGI globally
- Act as an Ambassador of the HAM strategy and function;
- Will be collaborating with the Software Asset Management teams and the different ITAM stakeholders including but not limited to the Enterprise Security and the Finance Asset Management teams.
- Collaborate with stakeholders located in various countries to improve and deliver a new HAM framework and services.
- Manage Enterprise HAM services;
Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities
- Review the current HAM organizations and processes and, based on industry best practices and challenges, define a roadmap to future mode of operations;
- Prepare and present business cases to stakeholders to achieve goals outlined in the roadmap;
- Produce an Enterprise Hardware Asset Management Policy including effective HAM governance; with defined policies and standards that will serve as the reference for CGI’s business units.
- Lead the implementation of the new Hardware Asset Management framework globally;
- Advise key stakeholders on hardware asset management methods, processes, best practices, technologies and tools;
- Develop proactive processes that enable efficient Hardware Asset Management, and ensure assets are accurately represented in CGI’s ITAM toolsets, including ownership, financial data and asset status
- Design reports and checklists with the goal to ensure data accuracy;
- Present status reports to management on a regular basis for the HAM function;
- Leverage existing ITAM tools to enable Hardware Asset Management, and identify opportunities for continuous service improvement

Required qualifications to be successful in this role
- 8 to 10 years of relevant experience in Hardware Asset Management;
- Demonstrated proficiency in IT Operations, hardware asset management, and customer/vendor relationships;
- Experience in leading projects across geographies and cultures (ex: offshore teams).

Qualifications / Education
- Bachelor’s Degree in a relevant field;
- Experience working in large, international, complex IT organizations, building Hardware Asset Management Policies
- Experience implementing HAM policies and best practices in global settings, establishing KPI’s and other measures of success
- Proficient in verbal, written and communication skills in English and French;
- Must be solution oriented and able to work autonomously
- Holder of an ITAM certification is an asset
- Experience with MS Office tools (Excel, PowerPoint, Visio).
- Experience with Flexera FlexNet Manager Suite, SCCM/MECM, ITSM CMDBs is an asset

Skills and Competencies
- Have extensive experience in the Hardware Asset Management and IT Asset Management domain, running an effective and efficient HAM Organization;
- Superior awareness of new HAM principals and best practices for all the stages of the asset lifecycle;
- Understanding of inventory management processes, techniques, reporting and discovery tools, and asset management databases technologies, used for hardware asset management;
- Knowledge of financial concepts and practices as they relate to HAM;
- Knowledge of project management and task-tracking, process mapping, reporting tools and techniques;
- Excellent interpersonal, written and verbal communication skills;
- Ability to communicate effectively (technical and non-technical);
- Ability to present complex data from multiple sources into a convincing business case, taking into consideration the needs and priorities of stakeholders;
- Demonstrated ability to work well in a team environment;
- C



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