Medical Office Assistant
2 weeks ago
MEDICAL OFFICE ASSISTANT
**Status**:Regular full-time (1.0 FTE)
**Reporting To**:Medical Office Assistant Supervisor
**Date Available**: Negotiable
**Hours of Work**:7.75 hours per day, 38.75 hours per week
**Exempt/Non-Exempt**:Non-Exempt
**Program**:Medical Office Assistant
**Classification**:Administrative Support I
**Salary Range**:$18.23-$24.01 per hour
**Closing Date**:September 5, 2023
**About Us**
Mosaic Primary Care Network (PCN) provides a wide range of primary health care services in the northeast and southeast Calgary communities in partnership with a group of family doctors. Our talented interdisciplinary health care teams work together to provide services that best support patient needs.
We want YOU to bring your expertise to our growing team as we continue to develop solutions to meet the needs of our local community. If you have initiative, are resourceful, engage easily in teamwork, and most importantly, want to make a difference in healthcare, we want to hear from you
**Position Summary**
The Medical Office Assistant (MOA) serves as the initial point of contact for patients seeking medical care at the Mosaic Primary Care Network. The MOA performs a variety of administrative duties for the multidisciplinary team and plays a key role in the organization and flow of clinic operations. The MOA will be conscientious and energetic, and possess a strong, positive customer service attitude and enjoy working with team members across the PCN.
**Key Responsibilities**
General Office Administration
- Greets and directs patients, visitors and staff members with a friendly and helpful demeanor
- Assists with receiving mail, medical courier, and general deliveries. Opens, sorts, and distributes in a timely fashion, paying particular attention to correspondence regarding patients and ensuring these are given priority
- Photocopies, scans, and faxes documents as needed
- Answers all incoming calls using a multi-line switchboard and directs calls to appropriate individuals. Takes and relays messages as appropriate and in a timely manner
- Assists with the collection of data for QI projects and measurement surveys, and participates in committees
- Other clerical work as required, including booking meeting rooms, ordering supplies and typing memos on behalf of clinicians/managers
Electronic Health Record Management/Client Scheduling
- Registers new patients
- Utilizes an Electronic Medical Record (EMR) to book new and follow up patient appointments. Check patients in when they arrive to their clinic appointments
- Calls and reminds patients of upcoming appointments as per Mosaic guidelines
- Books and coordinates appointments with external providers including specialists and physician attachment
- Charts pertinent clinical information into patients’ EMR, verifies patient demographics and updates as required
- Sorts, scans, and links information for patients’ charts and attaches to EMR file as necessary/directed
- Creates and modifies clinicians and physician schedules as required
- Assists the billing clerk by collecting payments and physician reconciliations as appropriate
Customer Service
- Presents a pleasant and professional demeanor at all times
- Has the ability to adjust their approach to individuals of varying cultural backgrounds in providing excellent customer service
- Uses Language Line when required
- Understands the programs and services of MPCN to provide patients with appropriate information or to best direct them
Safety
- Promotes a healthy work environment
- Recognizes safety issues and reports appropriately
- Aware of and adheres to infection and prevention control standards
- Demonstrates ability to use equipment and supplies according to established standards and procedures
- Actively participates in OH&S activities/committees
Medical Office Procedures
- Administers and assists with basic medical office procedures as directed
General Facility Maintenance
- Keeps own work station and area, as well as public areas tidy and presentable
- Uses disinfectant wipes to cleanse countertops, telephone handles, door handles, computer keyboards, etc. as per office infections control standards
- Responsible for their own share of cleaning of “common areas” such as staff kitchen, etc.
- Responsible for putting away supply deliveries
- Keeps rooms stocked with office supplies
**Qualifications & Requirements**
Education & Licenses
- Completion of an accredited Medical Office Assistant program (minimum 18 credits).
Experience
- Previous relevant experience in a health care or medical office setting is mandatory
- Customer service experience is required
- Experience using a multi-line phone system is required
- Experience in an electronic scheduling system (i.e. Practice Solutions) is considered an asset
Knowledge, Skills & Abilities
- Technical Knowledge: requires an intermediate knowledge of Microsoft Suite (Word, Excel, and Outlook). High level of understanding and expe
-
Medical Office Assistant
4 days ago
Calgary, Canada Creekside Medical Full timeCreekside Medical community based family medicine clinic searching for dedicated medical office assistant. We are looking for a warm and friendly medical office assistant to join our team full time. Medical Office Assistant Job Duties: - Welcoming patients and visitors, in person and on the telephone. - Address inquires appropriately from patients and...
-
Medical Office Assistant
4 days ago
Calgary, Canada Kinesis Medical Centre Full timeKinesis Medical Centre is a specialty medical clinic in Calgary composed of a group of Physiatrists. Our core purpose is to restore function and quality of life in patients with musculoskeletal and peripheral nerve disorders. We currently have an opening for a Fulltime Medical Office Assistant Start Date: _Immediate_ Under the supervision of the Manager,...
-
Medical Office Assistant
7 days ago
Calgary, Canada Acadia medical clinic SE Full timeBooking patients, answering phone calls, taking patient vitals and reporting in EMR. Assisting doctors when needed. Recording 3rd party payments. Only applicants with at least 1 year Medical office assistant experience will be called for an interview. **Job Types**: Full-time, Permanent **Salary**: $39,000.00-$41,600.00 per year **Benefits**: -...
-
Medical Office Assistant
5 days ago
Calgary, Canada OASIS MEDICAL CLINIC Full timeOasis Medical Clinic - Sunridge We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. As a Medical Office Assistant, you will be responsible for providing administrative support and ensuring smooth operations within our medical office. Your role will involve a combination of clerical tasks and patient interaction,...
-
Medical Office Assistant
4 days ago
Calgary, Canada 4th Street Clinic Full timeOverview: We are seeking a skilled and organized Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a crucial role in ensuring the smooth operation of our medical office. Your attention to detail and excellent administrative skills will contribute to providing exceptional patient care. **Duties**: - Greet patients and...
-
Medical Office Assistant
4 weeks ago
Calgary, Canada Calgary Otolaryngology - Head and Neck Surgery Full timeCalgary Otolaryngology - Head and Neck Surgery is seeking a Medical Office Assistant for our Calgary, AB office. **Job Summary**: The Medical Office Assistant is responsible for providing administrative support to ensure efficient operation of the medical office and busy surgical practice. Duties include answering phones, scheduling appointments in clinic...
-
Medical Office Assistant
2 weeks ago
Calgary, Canada Skin Health & Wellness Centre Full time**The Role** An integral member of the Skin Health & Wellness team, the Medical Office Assistant/Patient Care Coordinator is often the first point of contact and therefore plays an active role in ensuring patients receive the utmost care. The Patient Care Coordinator works with all members of the healthcare team in a coordinated and collaborative effort to...
-
Medical Office Assistant
3 weeks ago
Calgary, Alberta, Canada Satori Health Full timeSalary: Medical Office Assistant – Gynecological PracticeAbout the job Satori is currently seeking a full-time Medical Office Assistant (MOA) to join our fast-paced specialty clinic at Greenview Medical Centre. The MOA will work alongside an experienced gynecologist and other healthcare professionals to provide specialized health support services in a...
-
Medical Office Assistant
4 days ago
Calgary, Canada Harrison Healthcare Full timeHarrison Healthcare is looking for an experienced **medical office assistant** who values the professional satisfaction of delivering thoughtful, compassionate care to the highest standards. We work in a respectful team-based environment that honours the need for continuous professional development and personal growth. We want you to challenge the status quo...
-
Medical Office Assistant
4 weeks ago
Calgary, Canada Avivo Health Alliance (formerly Isis Women's Health Clinic) Full time**AVIVO HEALTH ALLIANCE** **Medical Office Assistant (MOA)** **THE ORGANIZATION** Avivo Health Alliance (formerly Isis Women’s Health Clinic) is a multi-disciplinary medical clinic that provides patients with the full spectrum of services to meet their obstetrics and gynecology needs. In addition to obstetrics (maternity) and gynecology care, our clinic...
-
Medical Office Assistant
4 weeks ago
Calgary, Canada Summit Surgical Full time**Full time Medical Office Assistant - Dr. **John Graham** Summit Surgical, is a leading surgical centre that is committed to providing expert, high quality surgical care that is responsive to patients needs and delivered efficiently, in a friendly and comfortable atmosphere. Summit Surgical is seeking a full-time Medical Office Assistant to join their...
-
medical office assistant
3 weeks ago
Calgary, Canada Martindale Medical Clinic Full timeEducation: Secondary (high) school graduation certificateExperience: Will trainTasksGreet people and direct them to contacts or service areasObtain and process information required to provide customer serviceOrder office suppliesRecord and relay informationSchedule and confirm appointmentsReceive and issue paymentsAnswer telephone and relay telephone calls...
-
medical office assistant
3 weeks ago
Calgary, Canada Martindale Medical Clinic Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksGreet people and direct them to contacts or service areasObtain and process information required to provide customer serviceOrder office suppliesRecord and relay informationSchedule and confirm appointmentsReceive and issue paymentsAnswer telephone and relay telephone calls...
-
Medical Office Assistant
4 days ago
Calgary, Canada Caleo Health Full time**MEDICAL OFFICE ASSISTANT** Caleo Health is a partnership of Spine Surgeons associated with the University of Calgary along with Spine Focused Physicians, Physiatrists, Physiotherapists, Chiropractors & other Allied Health Professionals. We are presently seeking a full time MOA to support our clinical team. We are looking for energetic, mature team...
-
Medical Office Assistant
5 days ago
Calgary, Canada Caleo Health Full time**MEDICAL OFFICE ASSISTANT - PART TIME** Caleo Health is a partnership of Spine Surgeons associated with the University of Calgary along with Spine Focused Physicians, Physiatrists, Physiotherapists, Chiropractors & other Allied Health Professionals. We are presently seeking a part time MOA to support our clinical team. We are looking for energetic, mature...
-
Medical Office Assistant
4 weeks ago
Calgary, Canada A Great Team! Full time**Description** A private primary care/family medicine collaborative practice in central Calgary NW is looking for an experienced Medical Office Assistant with a great disposition. If you have at least 10 + years’ experience in providing service in a family medicine practice, or out patient clinic setting please apply! Come and be a part of our...
-
Medical Office Assistant
4 weeks ago
Calgary, Canada The Dermatology Centre Full time**Company description** A busy dermatologist's clinic looking for a new staff member to add to our hard-working team. **Job description** **Job Types**: Permanent, Full-time **Salary**: From $20.00 per hour Schedule: - 8 hour shift - Day shift **Experience**: - Medical Office Assistant: 2 years (required) **Language**: - English (Fluent)...
-
Medical Office Assistant
7 days ago
Calgary, Canada Infini Health Full time**Job description** **Infini Health Vision and Culture**: We are an integrated sport medicine, musculoskeletal, neurological and pain center that utilizes diagnostic imaging for comprehensive medical assessments. Our focus is patient care, research and education. Infini Health’s goal is to optimize patients to their full potential. Infini Health offers...
-
Medical Office Assistant
3 weeks ago
Calgary, Canada Canadadiagnostics Full timePosted Thursday, April 18, 2024 at 6:00 AM Passionate about Exceptional Patient Care? Look no further!CDC is looking for talented Medical Office Assistants to work in an organization delivering exceptional patient care in the communities we serve by focusing on our core values.As a multi-modality diagnostic imaging provider committed to delivering...
-
Medical Office Assistant
3 weeks ago
Calgary, Canada Canadadiagnostics Full timePosted Thursday, April 18, 2024 at 6:00 AM Passionate about Exceptional Patient Care? Look no further!CDC is looking for talented Medical Office Assistants to work in an organization delivering exceptional patient care in the communities we serve by focusing on our core values.As a multi-modality diagnostic imaging provider committed to delivering...