Credit Manager

2 weeks ago


Burnaby, Canada UCS Forest Group Full time

**Who We Are**:UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative panels. The quality of our products and service experience is unparalleled. From Victoria to Toronto, we are Delivering the Difference to Canada as Upper Canada Forest Products.**

**About the Role**:
The Credit Manager will be responsible for credit & collections operations within their assigned region. The position is responsible for daily collection calls, order releasing and review of customer credit limits for an assigned portfolio of client accounts. This includes (but is not limited to) monitoring, identifying, and addressing issues of assigned accounts and ensuring compliance with credit policies and procedures.

**Responsibilities**:

- Daily business to business collection calls to encourage customers to pay within their assigned terms
- Monitor assigned accounts receivable to identify trends and issues. Report weekly to leadership and provide status update on accounts
- Work closely with the Customer Service, Sales and Operations to ensure client service satisfaction
- Disciplined approach to diarize collection activities and call logs
- Negotiating payment while maintaining client goodwill; facilitating dispute resolution
- Recommend appropriate course of action for dealing with delinquent accounts; escalate internally or with the customer to determine the root cause and correct
- Manage daily credit hold queue within the credit policy guidelines
- Complete credit reviews on both new and existing accounts, utilizing credit reports, bank reports and trade references
- Identify and recommend areas of improvements within standard operating procedures and departmental policies
- Perform other related duties as assigned by management

**Requirements**:

- University Degree or College Diploma in related field
- 3-5 years’ experience with trade credit in business to business environment
- Solid knowledge of credit, collections and accounts receivable processes and procedures
- Familiar with D&B Credit Reports
- Familiar with Uniformed Commercial Code, Construction Lien Act, Waiver and Lien processes
- Demonstrated conflict resolution skills; sound judgement and decision-making skills
- Solid problem-solving capabilities to ensure issues, complaints, and inquiries are handled tactfully, effectively and promptly
- Strong attention to detail, goal oriented
- Ability to partner with customers to achieve win/win solutions
- Excellent communication (oral & written), and organization skills
- Ability to maintain a high level of accuracy
- Proven organizational/ negotiation/ communication skills
- Self-motivated and results oriented individual
- A team player with good listening and customer service skills

**Work Conditions**:
Manual dexterity required to use desktop computer and peripherals


  • Credit Analyst

    6 days ago


    Burnaby, Canada BMO Financial Group Full time

    4720 Kingsway Avenue Burnaby British Columbia,V5H 4M2 Facilitates decisioning and analysis of all types of credit information to support lending decisions and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role will make credit decisions and recommendations in...

  • Credit Funder

    2 days ago


    Burnaby, Canada BMO Financial Group Full time

    4720 Kingsway Avenue Burnaby British Columbia,V5H 4M2 Facilitates decisioning and analysis of all types of credit information to support lending decisions and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role will make credit decisions and recommendations in...

  • Credit Analyst

    2 days ago


    Burnaby, Canada TFG Financial Corporation Full time

    **RESPONSIBILITIES** - Perform detailed analysis of the customer and their business to determine affordability by reviewing customer credit history and performing proper asset evaluation in accordance with established guidelines - Meet established credit turnaround requirements and contribute to portfolio performance goals - Work directly with Sales and...


  • Burnaby, Canada INTEGRATED FINANCIAL TECHNOLOGIES Full time

    **JOB PURPOSE** **RESPONSIBILITIES** - Perform detailed analysis of the customer, focusing on capacity to pay and cash flow coverage - Analyze credit reports and financial statements and verify values for assets - Perform credit analysis and write-ups for submission - Analyze all aspects of a situation to gain thorough insight to make decisions and identify...


  • Burnaby, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...


  • Burnaby, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...

  • Senior Credit and Collections Coordinator

    Found in: beBee jobs CA - 3 days ago


    Burnaby, British Columbia, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business' accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...


  • Burnaby, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...

  • Senior Credit and Collections Coordinator

    Found in: beBee S CA - 4 days ago


    Burnaby, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...

  • Credit and Collections Specialist

    Found in: Talent CA C2 - 1 week ago


    Burnaby, Canada Refrigerative Supply Limited Full time

    The Opportunity: Scope of the position Assist the Administration teamwith Credit and Collections administration and management, including collectingmoney owed on customer accounts, gathering credit references and researchingnew account applications. There will be other duties as required or assignedincluding report preparation, posting EFT payments,...

  • Senior Credit and Collections Coordinator

    Found in: Jooble CA O C2 - 1 week ago


    Burnaby, BC, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...

  • Account Manager Ii

    18 hours ago


    Burnaby, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - Working as a member of the Commercial Banking team, the Account Manager is the face of the Bank in the market that they serve. The Account Manager is responsible for both credit and non-credit services and their portfolio usually...

  • Account Manager

    6 days ago


    Burnaby, Canada TFG Financial Corporation Full time

    **Your Talent, Your Terms | Results, Recognition and Rewards** **Looking to start your career in equipment finance and/or sales?** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of...

  • Relationship Manager

    18 hours ago


    Burnaby, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** TD Commercial Banking services the unique needs of Canadian businesses, customizing a broad range of products. As part of the Commercial Banking team the Relationship Manager Commercial Banking works on a team with an Analyst in...

  • Account Manager

    6 days ago


    Burnaby, Canada TFG Financial Corporation Full time

    **Your Talent, Your Terms | Results, Recognition and Rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in...

  • Account Manager

    2 weeks ago


    Burnaby, Canada TFG Financial Corporation Full time

    **Results, recognition and rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada. Our mission and purpose...

  • Assistant Manager

    2 days ago


    Burnaby, Canada Eighty Five Lube Services Inc. Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - Experience an asset **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise and services to be sold -...

  • Travel Agency Manager

    19 hours ago


    Burnaby, Canada OK TOUR COMPANY LTD Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise and services to be sold - Implement price and credits...


  • Burnaby, Canada G&F Financial Group Full time

    Looking to join a team of driven, collaborative, and positive professionals, grow your career, and contribute meaningfully to your community? Sounds like this opportunity might be the perfect fit! At Gulf & Fraser, we strive to create a future where everyone in our communities can achieve financial wellness. For over 80 years, Gulf & Fraser has invested in...


  • Burnaby, Canada Sysco Full time

    **Looking for a long term career in sales? Flexible work schedule, great benefits and growth opportunities? Sysco is the place to be!** **This role**: This role will be responsible for coaching, mentoring, developing, and leading a motivated a cross functional Sales Team to exceed planned sales targets and customer experience standards for the region....