Customer Service Representative/administrative
5 days ago
This role is responsible for providing customer service and sales support in an office environment. You will be required to perform order processing and general administrative duties as well. Answering incoming phone calls, troubleshooting and diagnosing customer issues, and setting up authorized service if needed will also be part of your responsibilities. Collecting customer information and implementing a solution quickly to ensure the highest level of customer satisfaction will be a key factor in achieving the goals for this position.
- Previous experience in the appliance industry is recommended
- Ability to administrate a service ticket system maintaining response and resolution efficiency
- Strong problem solving and analytical skills
- Attention to detail and accuracy
- Ability to work collaboratively within a team environment
- Ability to multi-task in a fast-paced environment
**Salary**: $19.00-$20.00 per hour
Expected hours: 35 - 45 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- French (required)
Work Location: In person
Expected start date: 2024-02-12
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