Customer Service Representative

4 weeks ago

North York, Canada United Restaurant Supplies Full time

United Restaurant Supplies Inc.
- Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique:
- Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what we promise.-
- We encourage productivity and efficiency, and there are rewards for jobs well done. Sometimes it’s a financial incentive, other times an award, always a genuine thank-you.-
- The best relationships are founded on honesty, trust, and respect. We say what we will do, and then we do it.-
- Personal and professional growth depends on teamwork. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities.-
- Strong relationships break down barriers and promote innovation and cooperation. By working as an open-minded, responsive team, we achieve excellence.-
- Our future depends on the success of each employee. In an atmosphere of dignity and diversity, our appreciation for each other’s talents and contributions keeps us at our best.-
- We play fair, but never lose sight of the goal to win. With that in mind, we execute our plans and strategies with focus, commitment, and passion.- We offer our employees very competitive benefits:
- Profit Sharing-
- Healthcare Benefits-
- Matching Retirement Contribution-
- Overtime Compensation Over 40 hours-
- Training & Development and Growth Opportunities- We have a wide variety of opportunities to establish yourself in the food industry including sales, sales support, customer service, marketing, administration, finance, operations, technology and inventory management. Come join our team and build your career with us

Position Summary:
As the Gordon Food Service supplier of smallwares, United is innovating in this space and looking for a driven, entrepreneurial and analytical Inside Sales Representative. Reporting to the Customer Service Supervisor, this role requires well-honed skills in customer management, follow up, as well as a passion and vision to be part of the company’s long-term growth.

Roles and Responsibilities:

- Build and maintain relationships with new and existing United customers and accounts. Regular customer communication activity and follow up.
- Ability to answer customer questions regarding the technical information, pricing, delivery and order status information
- Provide value to customers and improve customer perception of United as an expert in boththe Restaurant Equipment and smallwares category.
- Sourcing products and working with vendors to establish item lead times in order to effectively communicate availability with the customer and manage expectations while improving service levels.
- Collaboratively work with internal departments.
- Respectfully and capably represent the best interests of United Restaurant Supplies in all internal and external dealings.
- Will be expected to learn the entire portfolio of the department
- GFS Sales, Direct Sales, Staging Orders, Credits and Returns and Sourcing.

Required Skills and Qualifications:

- Demonstrated Sales (inside or outside) and/or Customer Care experience.
- A working knowledge of foodservice equipment and supplies.
- Two years previous food service industry customer service experience or an equivalent combination of education, training, and experience
- Post-secondary diploma or degree in a related discipline preferred, or other jobs related or equivalent business experience.
- Working knowledge and prior experience using the Auto Quotes program
- Effective communication in an open and direct manner; conveys information clearly andconcisely, with strong written and verbal communication skills.
- Strong listening skills - understand and reflect accurately on the message.
- Solid administrative skills - accurate with information and transactions.
- Team player; actively participates to create and execute on team goals.

Preferred Qualifications:

- Knowledge of Genisys, PowerSell and GFS Connect
- Proficiency with Google apps.
- Knowledge of the Smallwares category is preferred
- French language will definitely be an asset

We thank all applicants for their interest, however only those selected for the next stage will be contacted. United Restaurant Supplies is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified ind

  • Customer Service Representative

    3 weeks ago

    North York, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...

  • Customer Service Representative

    1 month ago

    North York, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...

  • Customer Service Representative

    4 weeks ago

    North York, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...

  • Customer Service Representative

    3 weeks ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    4 weeks ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    1 month ago

    North York, Canada Fix Network Full time

    **Fix Network is looking for a Customer Service Representative!**: Fix Network is looking for a new Customer Service Representative to join our team. The primary focus of the CSR shall be to provide excellent customer service by scheduling and meeting with clients for intake and delivery appointments. The CSR will manage the Load Levelling process as...

  • Customer Service Representative

    4 weeks ago

    North York, Canada Fix Network Full time

    **Fix Network is looking for a Customer Service Representative!**: Fix Network is looking for a new **Customer Service Representative** to join our team. The primary focus of the CSR shall be to provide excellent customer service by scheduling and meeting with clients for intake and delivery appointments. The CSR will manage the Load Levelling process as...

  • Inbound Customer Service Representative

    3 weeks ago

    North Bay, Canada Zedd Customer Solutions Full time

    Position Summary: Life is too short not to have fun! If you have a true passion for helping people we want to talk to you. Due to our proximity to the North Pole, Zedd Customer Solutions has been asked to ensure the toys received at Christmas provide the “WOW” factor. **ESSENTIAL FUNCTIONS**: - Provide exceptional customer service and maintain...

  • Customer Service Representative

    3 weeks ago

    North York, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Wilson. **The Customer Service Representative will**: - Assist members in a courteous and professional manner to understand their individual benefits and entitlements. - Promptly redirect any unusual enquiries to the appropriate senior or management staff member. Understanding and...

  • Customer Service Representative

    4 weeks ago

    North York, Canada GFL Environmental Inc. Full time

    GFL is looking to hire a Customer Service Representative to join our team based out of our Toronto office! The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner....

  • Customer Service Representative

    4 weeks ago

    North York, Canada Viscor Full time

    Centrally located in Toronto, Canada, Viscor is a division of Leviton Manufacturing's Lighting Business Unit operating in Canada for over 70 years. We are actively seeking a talented Customer Service Representative with manufacturing industry experience We offer a supportive work environment, competitive salary, complete with benefits and opportunities for...

  • Customer Service Representative

    4 weeks ago

    North York, Canada National Seating & Mobility Full time

    **About NSM** National Seating & Mobility is Canada’s fastest-growing rehab equipment supplier, and we help improve our clients' lives by providing medical equipment solutions for seating and mobility. At NSM, we seek mission-driven team members that can exemplify our HEARTS values: Honour, Excellence, Accountability, Respect, Teamwork and Service....

  • Customer Service Representative

    6 days ago

    North York, Canada Rebelstork Full time

    **Customer Care Representative** Join team Rebelstork, the largest baby gear liquidator and returns recommerce platform across North America and the first and only tech driven marketplace created for parents. We provide parents access to the largest assortment of vetted Overstock & Open Box baby gear across North America. As the **Customer Care...

  • Customer Service Representative

    6 days ago

    North York, Canada Sound Insurance Services Full time

    RIBO Licensed - 2 + years as a Customer Service Representative - Agency Manager/TAM experience - Strong Customer Skills - Microsoft Word, Excel, Outlook - Excellent Verbal and Written Communication Skills

  • Customer Service Representative

    1 month ago

    North York, Canada Fix Network Full time

    **Collision Repair Expert is looking for a Customer Service Representative!**: If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career **A day in the life of a Customer Service Representative at Collision Repair Expert**: - Review client’s vehicles for related and not related...

  • Customer Service Representative

    7 days ago

    North York, Canada Gertex Solutions Inc. Full time

    Come join us at GERTEX Solutions and become a part of an agile, entrepreneurial and family oriented business! We offer high quality packaging solutions and supply resources and have been in business for over 30 years! We specialize in providing shipping supplies, packaging supplies, and automated solutions to businesses and organizations. If you are looking...

  • Customer Service Representative

    6 days ago

    North York, Canada Gertex Solutions Inc. Full time

    Come join us at GERTEX Solutions and become a part of an agile, entrepreneurial and family oriented business! We offer high quality packaging solutions and supply resources and have been in business for over 30 years! We specialize in providing shipping supplies, packaging supplies, and automated solutions to businesses and organizations. If you are looking...

  • Customer Service Representative

    3 weeks ago

    North York, Canada Handyman Connection of Etobicoke, ON Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...

  • Customer Service Representative

    1 month ago

    North York, Canada Handyman Connection of Etobicoke, ON Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...

  • Customer Service Representative

    3 weeks ago

    North York, Canada Fix Network Full time

    **Collision Repair Expert is looking for a Customer Service Representative!**: If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career **A day in the life of a Customer Service Representative at Collision Repair Expert**: - Review client’s vehicles for related and not related...