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Operations Manager

5 months ago

Waterloo, Canada Permitax Corporation Full time

Permitax Division - IFTA Fuel and Mileage Tax Reporting, Carbon Tax Reporting

As the Director of Transportation Tax you will primarily be responsible for reviewing, preparing, filing various government tax returns and acting as a liaison between clients and Permitax services to ensure the client’s needs are met in an efficient and effective manner. You will be working within our well established team, reporting directly to the VP of Operations.
- Working with internal employees to ensure the client’s needs are met and all tax returns are completed and filed on time

This position would work 100% onsite.

Work environment?

**Duties and Responsibilities**:

- Develops, organizes and directs the activities of the Fuel Tax Reporting division
- Reviews/prepares/files monthly/quarterly/annual client IFTA, mileage and carbon tax returns
- Establishes and maintains relationships with clients, to include such tasks as:

- Educating/consulting with clients on tax and regulatory requirements, providing interpretations and best practices
- Research
- Client database management
- Ensures processes and procedures are completed accurately and in a timely manner
- Prepare regular and ad-hoc reports for clients
- Maintains expertise pertaining to applicable Provincial, State and Federal taxes and regulations in order to provide education and clarification to clients
- Assists with sales, on-boarding and setup of new clients
- Updates internal processes and procedures as required with regulatory changes
- Regularly monitors staff productivity, address work scheduling issues, assign client portfolios
- Coordinates with IT to develop systems which ensure the efficient processing of data and client reporting
- Handles client audits, appeals, amendments and issues
- Responsible for addressing client issues, providing consulting to clients, resolve client complaints or concerns
- Administers Client Trust accounts - monitoring balances, requesting funds for CDN and US tax filings
- Special projects - research
- Updates tax information and tax rates within our systems
- Backup for permitting and licensing department

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Company events
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Waterloo, ON N2L 6B5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person