Business Support Specialist

3 weeks ago

Toronto, Canada WTW Full time

Business Support Specialist
- Toronto, CA

August 22, 2023

This is an opportunity to work as part of an innovative and dynamic global organization that recognizes and values employees as being their greatest asset. As a Business Support Specialist, you will support the Canadian Investments line of business with administrative assignments, preparing client deliverables, and business reporting. You would support team members based in Montreal, Toronto, Calgary and Vancouver. This role will be based on Toronto with a mix of working in the office and at home.

Come work with talented colleagues in a company that values team work, integrity and excellence with opportunities for learning and growth

**The Role**

Responsibilities of this role will include:

- Support the formatting and production of monthly and quarterly client performance reports and other client deliverables. Ensure quality control/proofreading and editing of material. Assist with the production of print material.
- Assist in the preparation and review of contracts, client invoices/billings, travel arrangements, processing of expenses
- Coordinate meetings, including logistics (reserving meeting site, catering, security notifications and guest arrangements, conference room setup), collection and coordination of meeting materials, and recording and distribution of meeting minutes
- Proactively schedules and maintains calendar of appointments, meetings, and travel arrangements
- Coordinate team meetings, lunches and social events
- Prepare sales, financial and other business reporting; compile, analyze, and summarize information
- Develop and maintain relevant filing systems such as Sharepoint
- Expense management and reporting
- Project management of special projects

**The Requirements**

Required**:

- Effective oral and written communication skills with a pro-active approach
- Bachelor’s degree or the equivalent combination of education and relevant experience AND 3+ years of total relevant work experience
- Committed to client satisfaction - internal and external
- Ability to work independently and proactively, while also working collaboratively as part of a team
- Strong organizational skills and attention to detail
- Ability to learn new processes, systems, problem-solve and/or research solutions
- High quality of work with mínimal errors
- Ability to manage multiple deliverables and meet deadlines in a fast-paced environment
- Advanced proficiency with Office365 suite (especially Outlook, Powerpoint, Word). Knowledge of OneDrive, SharePoint and Dynamics would be an asset.

Preferred:

- Bilingual: Effective oral and written communication skills with a pro-active approach, in both English and French
- Experience working in a corporate, financial services or consulting setting

**Company Benefits**

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

- **Health and Welfare Benefits**: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- **Leave Benefits**: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
- **Retirement Benefits**: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. If Level 38 or more senior role is in Washington State, you must add the retirement benefits paragraph to the job description. Please note: Producer Sales roles are not currently eligible for the WTW Pension Plan.

We trust our colleagues to work in a variety of settings. This role can be hybrid or onsite.

Equal Opportunity Employer

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