Restaurant Manager

4 weeks ago

Keswick, Canada Symposium Restaurant Full time

An upscale casual dining restaurant and bar, serving gourmet comfort food and a popular all day food and drinks menu in a stylish place with a Renaissance theme, that’s Symposium.

You are energetic, balanced, and hungry for hunting down problems, creating organization and can dance to the beat to our strong work ethic. You can keep order in the house, yet have a warm attentive style that connects you to guests and your fellow revolutionaries.

**Must be able to work in a fast-paced environment, have exceptional problem solving skills, be results-oriented and most important have a high standard in customer service**

**Core Accountabilities**:
**Customer Service**
- Maintains customer service standards at the highest level
- Ensures all steps of service are followed by all staff (every single time)
- Ensures that food & drinks quality, bill times and presentation are maintained precisely
- Manages customer complaints in an unique manner and provides feedback to staff
- Must be an active floor presence encouraging table interactions and upselling. Provide
- feedback gathering and networking to ensure 100% guest satisfaction
- Controls the atmosphere and image of the restaurant to ensure that the guest experience is stunning. Daily management of lighting, music direction, dress code and staff energy all within the brand direction of the Mad Mexican
- Food and Beverage Cost Controls
- Checks in a weekly basis that all alcohol orders are placed and received accurately. All paperwork is signed off on and action is taken where it is not
- Actively monitors food portions, drink recipes, waste and spillage. Ensuring proper recording is done and that everything is matching up
- Actively provides feedback and implements changes to reduce Spillage/waste
- Ensures staff are trained properly to ensure awareness of the products used and accuracy of recipes are followed
- Responsible for the accuracy of daily punches ensuring all employees are following proper steps to record hours. Ensure labour targets are managed
- Ensures staff are achieving sales goals
- Ensures best practices for efficiency on the floor are followed
- Understands tools and techniques to achieve labour targets. Increasing sale through
- Table management and customer service management
- Works together with others department to plan the decorations and promotions for special events or special dates through the year
- Store Maintenance:

- Maintains a clean, safe, secure and healthy environment to work in. This includes the entire restaurant, storage areas, office spaces and bathrooms.
- Is responsible for maintenance of the FOH, office and market area.
- Administration:

- Basic Cash duties are done to 100% accuracy. Auditing all deposits to ensure daily drops are done, cash and coin replaced in floats

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Keswick, ON L4P 0H3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

  • Restaurant Manager

    4 weeks ago

    Keswick, Canada Soul Foods Group Full time

    Soul Restaurants Canada is a 240-unit portfolio of KFC, Taco Bell, Starbucks and Burger King stores employing over 4000 employees across Canada. Over the next 5 years we have big growth plans to double the size of our business! Its a great time to join a growing company that strives to make a difference in people’s lives and their communities through great...

  • Shift Manager

    4 weeks ago

    Keswick, Canada Mucho Burrito Keswick Full time

    Effectively manage in a fast-paced environment with strong organizational and time management skills - Ensures the restaurant is organized to promote an optimal operational flow - Provide coaching and direction to the team to motivate and encourage staff to achieve goals - Meets all required operational standards, and ensures compliance with all Health and...

  • Server/bartender

    4 days ago

    Keswick, Canada Symposium Restaurant Full time

    As a server, you anticipate guest needs, exude genuine warmth and care, and guests trust your expertise and recommendations as you are always building on your knowledge to deliver a memorable experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment. Smart Serve Certification required,...

  • Server/bartender

    4 weeks ago

    Keswick, Canada Symposium Restaurant Full time

    As a server, you anticipate guest needs, exude genuine warmth and care, and guests trust your expertise and recommendations as you are always building on your knowledge to deliver a memorable experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment. Smart Serve Certification required,...

  • Server/bartender

    2 weeks ago

    Keswick, Ontario, Canada Symposium Restaurant Full time

    As a server, you anticipate guest needs, exude genuine warmth and care, and guests trust your expertise and recommendations as you are always building on your knowledge to deliver a memorable experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment. Smart Serve Certification required,...

  • Server/bartender

    2 weeks ago

    Keswick, Ontario, Canada Symposium Restaurant Full time

    As a server, you anticipate guest needs, exude genuine warmth and care, and guests trust your expertise and recommendations as you are always building on your knowledge to deliver a memorable experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment. Smart Serve Certification required,...

  • Swing Manager

    2 months ago

    Keswick, Canada Telford Food Services Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Ensure food service and quality control - Address customers'...

  • Swing Manager

    1 day ago

    Keswick, Canada Telford Food Services Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Ensure food service and quality control - Address customers'...

  • Assistant Cook

    3 weeks ago

    Keswick, Canada Aakriti's World Coffee Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Restaurant **Tasks**: - Prepare and cook complete meals or individual dishes and foods - Prepare and cook special meals for patients as instructed by dietitian or chef - Plan menus, determine size of food portions, estimate food...

  • Dietary Aide

    3 weeks ago

    Keswick, Canada Sienna Senior Living Full time

    11:30am-7pm If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Dietary Aide is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Dietary Aide your typical day will impact in the...

  • Cashier

    2 weeks ago

    Keswick, Canada 6ixty Wings Full time

    Duties - Greet customers and provide excellent customer service - Operate cash register and handle cash transactions accurately - Serves customers with food and beverages in a positive and friendly manner - Present ordered choices in a prompt and efficient manner - Take orders via phone and handle P.O.S - Collaborate with the kitchen staff for prompt and...

  • Reception / Marketing Assistant

    2 weeks ago

    Keswick, Canada C.W. Marine & Powersports Full time

    Provide exceptional customer service and interact with customers on a daily basis. - Have knowledge, experience and passion with watersports and outdoor activities. - Be able and willing to learn how to ride / drive safely on Exotic vehicles, ATVs, Side by Sides, Argos, Snowmobile, Jet skis, Wake boat, Power boat, Pontoons, None-motorized boats and...

  • Social Media Marketing

    4 weeks ago

    Keswick, Canada C.W. Marine & Powersports Full time

    CW Marine & Powersports is one of the largest Marine and powersport rental in Canada. We are activetly looking to expand and have our brand recongized all across Canada. We are looking for individuals who share the passion for watersports and outdoor life style, those who want to realize their potential in leadership and develop management skills. CW Marine...

  • Social Media Marketing

    8 hours ago

    Keswick, Canada C.W. Marine & Powersports Full time

    CW Marine & Powersports is one of the largest Marine and powersport rental in Canada. We are activetly looking to expand and have our brand recongized all across Canada. We are looking for individuals who share the passion for watersports and outdoor life style, those who want to realize their potential in leadership and develop management skills. CW Marine...